Welcome & Introductions

Raghavendra Anantha (Senior Principal Software Engineer, Siebel CRM, Oracle)

Goals for today’s event

Executive Briefing: Industry Trends, Partner & Product Strategy

Ravi Doraiswamy (Vice President, Siebel CRM Applications, Oracle)

Mudit Maheshwari (Vice President, Product Management, Siebel CRM, Oracle)

Industry trends and how Oracle’s Siebel CRM and CX Industry product and partner strategies accelerate customer experience transformation and revenue growth

Coffee break

Integrate AI and GenAI with Siebel: A Partner Guide

Venkat Ramana Bhat (Senior Principal Product Manager, Siebel CRM, Oracle)

How to implement predictive and generative use cases in Siebel using Oracle AI services. Build repeatable offerings that drive productivity, CX, and services growth.

From Interaction to Insight: Multimodal AI in Siebel

Venkat Ramana Bhat (Senior Principal Product Manager, Siebel CRM, Oracle)

Discover how Siebel CRM uses Oracle Cloud AI to analyze images, speech, and documents—delivering deeper, actionable insights from every interaction.

Lunch

Siebel CRM Open Integration: From Modern Cloud to On-Prem Apps

Roshan Alexander (Director, Product Management, Siebel CRM, Oracle)

How to use Siebel’s open integration—REST, SOAP, and adapters—to integrate cloud and legacy systems, ensuring real-time data flow and a comprehensive customer view.

Modern UX in Siebel CRM with Open UI and Redwood

Venkat Ramana Bhat (Senior Principal Product Manager, Siebel CRM, Oracle)

Kunal Kumar (Director, Development, Siebel CRM, Oracle)

How to leverage Open UI’s HTML/CSS/JS framework and Redwood design system to create a flexible, modern UI that’s consistent, responsive, and easy to tailor.

Coffee break

Faster, Safer Siebel Releases with Smarter Test Automation and Smart Delivery

Suneel Joshi (Senior Principal Product Engineer, Siebel CRM, Oracle)

Use built-in, no-cost Siebel Test Automation to create and run scripts at scale, and Smart Delivery with DevOps and containers to ship frequent, near-zero-downtime updates.

Panel Discussion: Siebel CRM, AI, and Automation: The Future of CRM

Hear leaders & product experts explore multimodal AI, process automation, and secure delivery practices that accelerate productivity, elevate CX, and drive growth.

Close

Day 1 – Evening: Partner Networking & Dinner

Join us for an informal evening with thoughtfully curated food and beverages as you meet fellow partners and Oracle leaders. Share insights, compare experiences, and uncover collaboration opportunities that can advance your Siebel business in the year ahead.

Day 2 – Welcome & Introductions

Raghavendra Anantha (Senior Principal Software Engineer, Siebel CRM, Oracle)

Goals for today’s event

Platform Modernization

Kumaresh Bagchi (Director Product Management, Siebel CRM, Oracle)

How to future-proof the Siebel CRM architecture with a cloud-native deployment running On-Premises or in the Cloud. Improve performance, achieve operational efficiency, and reduce costs.

Modernize Siebel Faster: Upgrade Factory and Online Clause

Raghavendra Anantha (Senior Principal Software Engineer, Siebel CRM, Oracle)

Srinath Salvadhi (Senior Director, Software Development, Siebel CRM, Oracle)

How to streamline upgrades through Upgrade Factory and enable frequent, consistent, near-zero-downtime configuration deployments with Online Clause and Smart Delivery.

Coffee Break

Optimize Siebel Performance with Intelligent Archival

Raghavendra Anantha (Senior Principal Software Engineer, Siebel CRM, Oracle)

How to optimize performance and storage by moving inactive records to cost-effective archives using Oracle and certified partner solutions—while preserving integrity, access for reporting, and compliance.

Industry Innovations: DBE2 and What’s Next

Mudit Maheshwari (Vice President, Product Management, Siebel CRM, Oracle)

A fast look at emerging innovations across Siebel and Oracle’s ecosystem, including DBE2 and related advances, and how partners can turn them into differentiated offerings and services.

Lunch

Advanced Integration Strategies for Siebel

Jigar Vachharajani (Director, Siebel CRM Applications Development, Oracle)

How to use Siebel’s open integration—REST, SOAP, and adapters—to integrate cloud and legacy systems, ensuring real-time data flow and a comprehensive customer view.

Partner Enablement & Closing Keynote

Ravi Doraiswamy (Vice President, Siebel CRM Applications, Oracle)

Enablement paths, solution accelerators, and co-sell motions to take offerings to market—plus key takeaways, success metrics, and next steps to scale joint wins.