7:30 AM~~5:30 PM~~(GMT+05:30) Chennai, Kolkata, Mumbai, New Delhi~~December 17, 2019~~December 17, 2019 7:30 AM~~December 17, 2019 |
December 17, 2019
7:30 AM - 5:30 PM 
The St. Regis Mumbai
462, Tulsi Pipe Rd, Lower Parel
Mumbai 400013 Get Directions Technology has transformed today’s customers and our relationships with them. Are you ready to discover how to engage with tomorrow’s customers, today and embrace the opportunities of the experience economy? The Oracle Modern Customer Experience Forum brings you an opportunity to connect with professionals and peers across industries in exploring digital and cloud opportunities, and to engage with your customers in real-time to gain competitive advantage.
Join us at the Modern Customer Experience Forum in Mumbai along with peers across marketing, service, sales and commerce to redefine your role and march forward in the experience economy. There will be many opportunities to network and hear from CX experts, who are mastering the complexity of today’s non-linear entropic customer journey, as well as skilled industry influencers, experts and innovators. Get tailored insights and takeaways from experts within your CX focus area, demos & real use cases. Discover how you can delight customers in new ways by maximizing connected data and using advanced personalization to build one-to-one marketing experiences
Seats are limited and on a first come basis.
This request does NOT imply acceptance of registration. Your registration status will be communicated within 2 working days.
Registration and Networking Outpace Change: Benefit from Human-Machine Collaboration Customer Insights and Stories How Digital has helped Transform businesses Opening of the Demo Showcase with Tea/ Coffee Break Track : Future Ready Finance (ERPM) Track : Future Ready Operations (SCM) Track : Future Ready Customer Experience (CX) Track : Future Ready Workforce (HCM) Track Keynote: Accelerate change With Oracle- Time is NOW ! Track Keynote: The Customer Experience Is Your Competitive Weapon Track Keynote: Workforce for the Future: What HR needs to know & why? Pushing the Finance Envelope: Top 5 use cases for new technologies in Finance Digital Thread - Follow the Red: Visibility to critical operational, machine, product and 3rd party data so you can make better decisions about how to manage resources and risk Demystifying AI – Connected Intelligence for Marketing Managing HR in the Cloud: Build strategic advantage by adopting Oracle HCM Cloud. Lunch Break and Visit to Demo Showcase Panel: The Final Frontier: People and Culture Drive Future Ready Finance Industry 5.0 - The Digital Operations How do you accelerate from audience segmentation to hyper-personalization? New age of Talent Technologies:
Opportunities and challenges for the CHRO Connected Enterprise Planning - value of linking strategic, financial and sales and ops planning How industry is leveraging CX solutions Candidate, your most important Customer! Tea/ Coffee Break and visit to Demo Showcase Invisibililty through Intelligence: Making Operational Finance Touchless Buyer-centric, Demand driven Supply Chain Welcome to the Age of the Service Enthusiast Future of the Workforce Shaping How CFOs can monetize data (by 2020) Winning in the outcome-obsessed world: Unearth Value of CX transformation with Oracle Insight The AI influx in HR – Boon or bane? - A discussion How CFOs can monetize data (by 2020) Continue with The AI influx in HR Demo Showcase and Networking Accelerate change With Oracle- Time is NOW ! With 79 percent of leaders planning their transactions to be delivered through the SaaS within the 12 months, now is the time to update your business model, systems and run your business with dramatically less complexity and investment.
Join this session to hear from Oracle on the offer to upgrade you to SaaS and also hear on highly successful customers in Asia that have adopted SaaS. Tune in to get the answers for the key questions that are top of mind for every CFO and finance leaders today on - Why they need to change, Why now, and how they can de-risk the journey.
Pushing the Finance Envelope: Top 5 use cases for new technologies in Finance Future ready CFOs are already leveraging emerging technologies like AI and Machine Learning to detect anomalies, pinpoint inefficiencies, and correlate real-time against historical financial data.
In this session CFOs can learn from real-life use cases that you can implement today to efficiently orchestrate multiple financial processes and deliver deep financial and business insights with visibility, transparency, control and confidence. How CFOs can monetize data (by 2020) How CFOs breakaway from being perceived as the custodians of data to enablers of transformation has a direct impact on business. IDC predicts that 60% of large enterprises in Asia Pacific will create data management or monetization capabilities by 2020. CFOs are best-positioned to lead this.
In creating this future-ready function CFOs can start with a roadmap of business benefits, end goals, how to get there and who can help in this journey.
Monetization can mean different things to different organizations. From knowing what data is really required and capturing precisely that, to creating analyses and insights that influence decision-making, or eventually fueling completely transformative business models.
Connected Enterprise Planning - value of linking strategic, financial and sales and ops planning Why is planning and forecasting so challenging?
• Processes are fragmented; most organisations take an annual approach; there is no direct input from operational areas; and slow planning practices are not keeping pace with changing business conditions. More significantly, spreadsheets are still the most commonly used tool, especially with planners outside of finance.
According to Ventana Research, companies that have integrated planning processes have plans that are more accurate. 77% of planning processes depend to some degree on having access to accurate and timely data from other parts of the organization. This is why integrating the various planning processes provides business benefits. In Ventana’s research, 66% of companies in which plans are directly linked said that their planning process works well or very well. This compares favourably to 40% in those that copy planning data from individual plans to an integrated plan (such as the company budget) and just 25 percent of those that have little or no connection between plans.
How can you align planning across the enterprise & respond to change faster—and more effectively by developing agile forecasts for all lines of business?
How can you create long-range forecasts for unpredictable business dynamics using sophisticated, built-in scenario modelling and gain insight into dimensions of cost and profitability to determine where to invest limited resources? Invisibililty through Intelligence: Making Operational Finance Touchless - Operational finance activities are becoming increasingly “invisible” as are control & compliance tasks – and rightly so.
- Periodic reporting no longer drives decision making as real time information becomes available supported by deep (predictive) analytics.
In this session we discuss how these operating models are changing not only into the - economizer, (increased standardization that drive the cost of SSC down).
- but also the enabler (for continuous innovation) and
- equalizer (driving collaboration and strategic alignment across the organisation)
The Final Frontier: People and Culture Drive Future Ready Finance Join this session to understand what CFOs can do to upskill, attract and engage finance professionals that can be the change makers of future ready finance.
Truly evolved finance teams are those that can move away from a mindset that drives single-target operating model with end-state goals, to the adoption of multiple, simultaneous, dynamic business models.
- - Labor-intensive transaction processing, to the relentless automation of routine processes—freeing up finance professionals to focus on strategic activities.
- - Copying agile models, to building agile business systems that enable anticipation of and response to change.
- - Managing stores of data, to creating and sharing meaningful insights with leadership across the organization.
- - Siloed, inflexible technology solutions to a single, connected cloud that is always up-to-date, costs less, and is easier to manage.
Digital Thread - Follow the Red: Visibility to critical operational, machine, product and 3rd party data so you can make better decisions about how to manage resources and risk Digital Thread represents the continuous and invisible line that links internal and external processes, taking advantage from a correct use of the big amount of available data across the whole value chain. Digital Thread allows companies that want to innovate, to benefit from the added value that a correct digitalization process can bring. Digital Thread allows us to present all our solutions in a fully integrated scenario. Industry 5.0 - The new paradigm Industry 5.0 is the new paradigm for MFG. Thanks to emerging technologies as AI, IoT, augmented reality, digital twin and advanced collaborative robotic, human and machine can work strictly providing their best. Thanks to the newest available machines (physicals and logics), human can let them work on heavier tasks and concentrate itself on value added tasks. Higher value human can provide is about creativity and ingenious. With Industry 5.0 we can create a new Renaissance! It is not uncommon to see traditional organizations face logistics and supply chain challenges such as low transparency of fleet movement, un-optimized routes, fuel wastage, vehicle breakdown, irregular vehicle maintenance, inability to track goods’ movement/delivery and failure to employ actionable intel to make smart business decisions. Managing overall transportation costs remains the top challenge of the industry. Corporate shippers are demanding greater visibility into their goods during transit while guaranteeing on- time delivery, and anticipating problems and having backup plans for unplanned events. The good news is that new-age digital technologies are helping to ensure end-to-end optimum logistics operations while enabling cost reduction initiatives. Buyer-centric, Demand driven Supply Chain The transformative shift toward buyer-centric, demand driven supply chain and newer business models is pushing supply chain leaders to solve challenges across people, process, technology, and organizational silos. Businesses need to Interlock trends that support the migration toward localized, highly agile manufacturing and logistics models with traditional ones.
Supply Chain leaders need to build a repertoire of skills and tools that can support businesses at every step of this transformation.
Join us for this exclusive discussion as we uncover all this and more just for you and select group of your peers Innovations in IoT, automatic fault detection, and predictive maintenance are happening at a breakneck pace. As asset managers, reliability leaders, or condition monitoring professionals, you have to be well-informed and updated to maintain your organization as viable market competitors. In this session learn actionable strategies to create and drive a digitalization framework for asset maintenance that unlocks valuable insights from machine data to improve reliability, and establish predictive maintenance using Oracle’s IoT applications and Oracle Maintenance Cloud Connected Enterprise Planning: value of linking strategic, financial and sales and ops planning Why is planning and forecasting so challenging? Processes are fragmented; most organisations take an annual approach; there is no direct input from operational areas; and slow planning practices are not keeping pace with changing business conditions. More significantly, spreadsheets are still the most commonly used tool, especially with planners outside of finance.
According to Ventana Research, companies that have integrated planning processes have plans that are more accurate. 77% of planning processes depend to some degree on having access to accurate and timely data from other parts of the organization. This is why integrating the various planning processes provides business benefits. In Ventana’s research, 66% of companies in which plans are directly linked said that their planning process works well or very well. This compares favourably to 40% in those that copy planning data from individual plans to an integrated plan (such as the company budget) and just 25 percent of those that have little or no connection between plans.
How can you align planning across the enterprise & respond to change faster—and more effectively by developing agile forecasts for all lines of business?
How can you create long-range forecasts for unpredictable business dynamics using sophisticated, built-in scenario modelling and gain insight into dimensions of cost and profitability to determine where to invest limited resources? The financial and logistical implications of a mobile and connected enterprise: mobile data capture with RFSmart, IOT, scm financials WIP area Workforce for the Future: What HR needs to know & why The workforce is transforming at nearly the speed of light. Are you ready? As the transformation from a manufacturing to a service economy gains momentum, human capital is becoming the most strategic asset. In this session explore this transformation and learn how the technology you use can power it. This transformation must start from the top, centered around business objectives, reinforced by organizational goals, and enabled by the creation of the avenue for realizing that value. Managing HR in the Cloud: How [Customer] build strategic advantage by adopting Oracle HCM Cloud In this session, discover how Oracle HCM Cloud has helped customers build a strategic advantage by leveraging technology to hire smarter, work smarter, and engage smarter. New age of Talent Technologies:
Opportunities and challenges for the CHRO When executives from several organizations were asked why they cared about analytics, they said, "To make the right decisions and to drive change." HR is evolving through reorgs and direction shifts and the war for talent grows and becomes the key differentiator. In this session learn how customers uses nine-box talent analytics in creative ways to hire, retain, and promote the right employees and drive business growth, as well as proven retention analytics models and KPIs. Candidate, your most important Customer! Your sales process doesn’t just begin when a potential customer places an order; it begins much earlier. The same can be said for recruiting. The first touchpoints with your best hires happen before your prospective candidate even knows about an open job. Treating your candidates like customers means proactively identifying talented individuals, marketing your employment brand, and encouraging passive talent to become part of your talent community. In this session learn how Oracle is responding to these trends by leveraging technology to meet the needs of a competitive, fast-moving talent market.
Future of the Workforce Shaping In the future of HR, companies must replace traditional workforce planning with an ongoing process of agile workforce shaping. This process, powered by advanced analytics, will involve employees, gig workers, and machines that can be nimbly deployed to meet the changing needs of the business. The human resources organization needs to replace the relative certainties of supply and demand forecasting and instead iteratively evaluate their workforce.
These changes will require HR to:
- Focus on new required capabilities, to-be-tasks, and critical skills for workforce
- Consider “workforce” to include human (full-time, alternate) and bot workers
- Constantly evaluate the workforce model.
The AI invasion in HR – Boon or bane? - A discussion Artificial Intelligence" as we know, has been around for many decades and not only is it widely applied, it is also increasingly evolving. From computing to organizing information and from analytics to insights, this evolution is to move into an era where machines will learn on their own and adapt. This is set to advance the human race into an unprecedented era where the human brain transcends its own limitations and interferences.
In this discussion, we will explore how AI will be a boon for the People function, its implications on organizations, decision making, resources and relationships. We will also explore where AI can go wrong and the preventive work around it.
The Customer Experience Is Your Competitive Weapon In the new Experience Economy, customers are the innovators and are innovating every day. Customers engage in a world of near-instant gratification. The new goal of the customer experience isn’t just to meet the needs of your customers, but rather to exceed them. Your goal: innovate beyond what your customers are expecting. How do marketers achieve this kind of innovation? Now more than ever before, marketing leaders need to think differently. This session highlights the opportunity for marketing to be a leader in the Experience Economy by thinking beyond the traditional bounds of consumer marketing. Delivering a customer experience that is compelling has become the consumer brand’s competitive weapon. Attend this session to learn more.
Demystifying AI: Connected Intelligence for Marketing We are moving from Automated Marketing Platforms to Intelligent Marketing Platforms. With the abundance of customer data signals - Machine learning, predictive and data science are no longer ‘nice to have’ but need to play a key role in Marketing. Customer intelligence platforms demonstrate how large data volumes can be ingested and transacted upon and data science algorithms executed to provide a 360* view of the customer’s interactions. Recommendation Engines use data and algorithms to provide right product in real time. Intelligent Marketing is here!
How do you accelerate from audience segmentation to hyper-personalization The customer is at the center of every experience. As a marketing, sales, or service professional, creating and maintaining a unified view of your customer has never been more challenging. But what problems could you solve if you were able to have that elusive single view? This session explores common problems that B2B and B2C marketers face due to siloed customer data and shows how Oracle Customer Intelligence Platform (CIP), known as CX Unity, helps solve this problem. This session provides a sneak peek into CX Unity platform and describes how you can create a single connected profile with identity resolution and take real-time actions to engage with your customers.
How industry is leveraging CX solutions CX is shaping the modern Industry and paving way for competitive success. Join the session as the industry experts across BFSI, Auto, Retail, CPG, Service, Commerce & more talk about CX solutions specific to their industry, Oracle approach to Industry data model, moving to cloud, extensibility & standardization, and learn about value of Oracle CX platform & solutions to enable customers & partners.
Welcome to the Age of the Service Enthusiast What would you do if every routine process and activity in your personal and professional life was automated? How would you spend your time and energy? Can you imagine a world where providing service was no longer necessary? What would you provide instead? In this session join industry visionaries to explore a world so impacted by self-service and automation that we have been placed on the threshold of a new age of service enthusiasts.
Winning in the outcome-obsessed world: Unearth Value of CX transformation with Oracle Insight Through this session Oracle Insight will highlight how the collaborative engagement can add value to the clients’ CX transformation and support realization of expected business objectives. Oracle Insight is a highly experienced team of business strategists, helping Oracle’s strategic clients address their business & IT challenges to achieve the maximum value from their technology investments in a collaborative engagement. OracleAlain Blanc
EVP, Applications EMEA & JAPAC Alain Blanc is the executive vice president for Oracle Applications in EMEA, Asia Pacific, and Japan, responsible for driving the growth of Oracle Applications and SaaS offerings in those regions. In his previous role, he was senior vice president for Oracle Applications in EMEA.
Blanc joined Oracle following the company’s acquisition of Hyperion in 2007; there he was EMEA vice president for business intelligence and enterprise performance management.
Blanc holds a master’s degree in information management systems and a diploma from Supélec, the top engineering school in France. Arun Kehar,
SVP MEA & India Applications Sales
Gretchen Alarcon
Group Vice President, Product Strategy Gretchen Alarcon is Group Vice President for Oracle’s Human Capital Management (HCM) cloud solutions. With over 20 years’ experience in product strategy, Alarcon has taken her knowledge of the industry to showcase the importance of modernization in Core HR, Talent Acquisition and HR Data Analytics, through the integration of
cloud apps. She has worked at Ford and Icarian where she drove strategic human resource initiatives. She holds an MBA from the University of Michigan and a BA in American Studies from Stanford University.  Srishti Sofat
VP, Engineering, Responsys Srishti Sofat is Vice President Development for Oracle Marketing Cloud. She brings over 20 years of experience building and scaling large scale internet consumer and enterprise software products. She has been solving interesting problems in Marketing Automation, Personalization, Mobile, Mar-Tech, Enterprise Content Management and Consumer Search to help a global set of customers.
https://www.linkedin.com/in/srishti-sofat-bb8284/  Paolo Maraziti
Head of Business Development, JAPAC Applications As Vice President of SaaS Go To Market, Paolo Maraziti is responsible for executing business strategy and business development for Oracle’s Software-as-a-Service (SaaS) solutions in JAPAC.
He brings Oracle’s SaaS product strategies to life with campaigns that generate a strong customer pipeline and develop new revenue opportunities. In his time at Oracle, Paolo has focused on Customer Experience solutions. He remains a fond advocate of customer centric business models and cloud as enabler of continuous business and organization rejuvenation.
Before his recent relocation to APAC in 2017, he led the Customer Experience Go To Market in EMEA, introducing and driving the shift of the GTM to Cloud and promoting industry-specific digital transformation frameworks to drive digitization strategies for the front office. Prior to joining Oracle, Paolo was a Global Client Manager at Hewlett Packard, where he led Applications Development and Maintenance contracts in the supply chain for one of the company’s lead accounts. He previously worked in Logistics and IT at Procter and Gamble.
Paolo earned his Masters of Science in Mechanical Engineering from the University of Salerno in Italy. He is the father of twins and enjoys playing bass and sailing in his free time.  Sathya Prasad Rai
Vice President, Applications Business Oracle India Prasad Rai is the Vice President for Applications Business at Oracle India. In this role, Prasad is responsible to increase market share for Oracle’s SAAS business in Cloud space in India across application verticals HCM, CX, ERP Prasad joined Oracle in 2015. Prior to Oracle, Prasad held prominent leadership positions at Microsoft, IBM. Prasad holds a Bachelor of Engineering from Karnataka University. Shaakun Khanna
Head of Human Capital Management Applications, Asia Pacific, Oracle Corporation Over the last two decades, Shakun has been a consultant to many Fortune 500 Organizations on areas of Talent Management, Organization Design & Transformation, Employee Engagement, Leadership Development and Succession Planning. He graduated from Delhi University and further studied HR Consulting at the Gallup University, USA. Additionally, he is an Accredited Executive Coach and coaches business leaders across the region.  Kanwar Singh
VP of Finance, Oracle India Currently Vice President of Finance, Oracle India
Formerly Finance Director, SMSG, Microsoft India; Director Finance South West Asia- Motorola; Director Finance- FPA and P&L - International Markets - Motorola
Seasoned finance and operations professional with demonstrated leadership skills and well rounded experience in growth phase as well as challenging business situation
CA, CWA and CAIIB with 22 years of experience in MNC environment and Corporate Banking
Driven business growth by providing solutions and ownership of plans. Impact and influence in a complex matrix organization.
Partnered with Business Leaders in managing business including pricing & defining strategy / tactical moves besides delivering on core function responsibilities including P&L responsibility, financial planning, accounting, reporting, audit, internal controls and compliance for the business.
Lead and drive results through motivated finance team across levels and locations. Achieving efficiency by way of outsourcing routine process to in-house KPO;
Leadership in successful negotiation with distributors/ customers, bankers and vendors. Partnering with Legal on contracts and compliance.
Exposure of managing FPA vertical for all International markets (Europe, Africa & Asia Pacific). Only finance leader to be chosen for CEO’s award from International markets in Motorola in year 2010
Corporate banking and trade finance experience  Hirak Kayal
Vice President – Applications Cloud Development, Oracle Hirak Kayal is Vice President – Applications Cloud Development at Oracle Corp. Hirak’s prime responsibility is to drive Applications success and particularly Oracle Cloud Applications adoption in Japan & Asia Pacific. In this role, Hirak plays a crucial link between field organization and development and assists in the development and execution strategy of new application releases in the market. As part of Oracle Applications Development, Hirak is responsible for Oracle SCM Cloud, PPM Cloud, IoT and Blockchain Applications in Asia Pacific and Japan. He is responsible for providing thought leadership perspective and subject matter expertise around Oracle Cloud Applications services and ensure successful adoption by customers.
Hirak joined Oracle in 2012 from Wipro Technologies where he was heading the CRM and Fusion Applications practice globally. Before this, he successfully led Key Industry verticals’ business for Oracle Applications and Wipro’s global relationship with Oracle. Prior to Wipro, Hirak has worked in PricewaterhouseCoopers and IBM. Hirak has over 27 years of industry experience with more than a decade in leadership roles driving Oracle Applications business.
Hirak holds a Mechanical Engineering degree from Indian Institute of Technology, Kharagpur, India and did his post-graduate studies in Business Management from Indian Institute of Management, Kolkata, India.  Kunal Shah
Head - Solution Engineering - ERPM (India) Kunal Shah is a passionate business savvy management professional with 20 years of cross functional experience in the Information Technology industry. His experience spans multiple disciplines of Solution Engineering, Business Strategy, Business Development, Strategic Program Management and IT Consulting. Kunal is currently an integral part of the management team for Oracle India’s SaaS business, and leads the Solution Engineering team for the Office of CFO, Projects and Digital Supply Chain solutions.  Prashant Choube
Sales Consulting Senior Manager Prashant Choube is the Head of India Solution Engineering team for Supply Chain Management. He advises customers on Digital Transformation, SCM Best practices, IT Strategy and Solution Architecture, Business Process Design and ERP Implementations. In past, Prashant has delivered some of the largest, complex and prestigious customer engagements while working with Global organizations which are proven leaders in their respective fields. His areas of expertise include Transportation & Logistics, Procure-to-Pay, Value Chain Planning, Analytics and Cloud Applications deployment across various industry verticals. Prior to Oracle, Prashant worked with IBM India in their Global Business Services division consulting Indian companies on IT in Supply Chain Management. He has a deep interest in Emerging Technologies and is leading the rollout of Oracle solutions in AI/ML, IoT & Blockchain.  Madhukar Uniyal
Sales Consulting Director, Oracle Marketing Cloud India Madhukar Uniyal heads the Oracle Marketing Cloud Solutions Engineering (OMC – SE) team at Oracle. His team consists of experts in the field of digital marketing and advertising who work as a trusted technology advisor and evangelist for leading customers in varied industry segments across India and Asia pacific regions. Madhukar has more than fifteen years of technology experience spanning digital marketing, cross channel campaign management, data management platforms, web personalization, content management tools, rules policy engine and web/app analytics.  Pritham Shetty
Group Vice President Products, CX Industry Solutions, Oracle Corporation Pritham Shetty joined Oracle in 2019 to lead Oracle Customer Experience (CX) Industry Solutions. In this role, his primary responsibility is product strategy and execution of Oracle’s CX Industry solutions.
Shetty has spent the last 20 years focused on connecting the technical "art of the possible" with business value to create great products and solutions while growing people in the organization and creating high-performance teams. Most recently, as CTO of Cision Inc, driving the technology vision and roadmap for industry leading Cision Earned Media Management Cloud. Prior to that, Shetty was responsible for Product Strategy and execution of Adobe’s big data, content, audiences for Adobe Digital Marketing Cloud.
Shetty holds a Bachelor’s and Master’s in Computer Science and over 30 patents.  Naval Khosla
Senior Director, Sales Consulting, CX, Oracle India Naval Khosla is the Senior Director for Customer Experience (CX) Solution Engineering team and heads the India CX Pre-Sales team. Naval’s prime focus is to help client organizations in their digital journey, through Oracle CX solutions , by improving their sales, enhancing customer service, and making better outreach to their prospects.
Naval has overall 27 years of diverse IT experience in Technical Sales & Consultancy, Services, Support and Management. Naval has led various industry solutions in areas like Cognitive, Analytics, Smarter Commerce, Marketing, Smarter Cities etc. Prior to Oracle, Naval served & supported Enterprise customers at IBM, Microsoft and other global/Indian IT companies, during various Technical Management roles.  Ashish J. Kawale
Principal Solution Engineer Ashish Kawale is Principal Solution Engineer – SCM at Oracle India. He has over 15 years of experience in implementation and solution consulting, handling ERP and WMS applications and has been working for the last 24 years in Manufacturing, Services and Software industry. Ashish is a Production Engineer and an MBA in Marketing from Jamnalal Bajaj Institute of Management Studies.
 AKSHAT KUMAR
Director, ORACLE INSIGHT & VALUE STRATEGY Akshat joined Oracle with 14 years of international experience in management consulting (KPMG, Adobe, Cognizant) and the industry (Standard Life, Wunderman). He has extensive experience in executing large-scale digital transformation programs, operating model designs across front-office and back-office to enrich people, process and technology levers and improving CX leveraging the marketing technology stack. Akshat has also been a part of the Innovation CoEs in KPMG and Adobe designing solution leveraging AI/ML and Blockchain. Akshat has advised C-level executives across financial services, retail, telecom and travel sectors.
 NIKHIL KELKAR
Director, ORACLE INSIGHT & VALUE STRATEGY Nikhil has over 15 years of international experience in technology, operations & strategy consulting (NTTDATA, Capgemini, IBM, LTI) and in the industry (JLT) across range of sectors including BFSI, Telco and Public. He has managed CxO stakeholders on global engagements in Asia, Europe and US to design and deliver: strategy planning & execution, target operating model, value propositions, business cases, business excellence & process mgmt., IT investment portfolio & solution design, analytics, service innovation, strategic initiatives, automation (RPA, IoT) & digital / omnichannel transformations based on ERP & HCM on-premise and cloud solutions to drive business growth, profitability and customer experience..
 Sonia Kudchadkar
Master Principal Sales Consultant, Oracle Sonia Kudchadkar- Sonia is a chartered accountant by profession who has spent over 20 years in the ERP Space. She has worked across various phases of a project life cycle and has been instrumental in having various prestigious institutions adopt large ERPs. In her tenured experience she has seen solutions and businesses evolve and has been an advocate of modern best practices combined with governance to see businesses succeed ethically.
Her consulting and Business Advisory experience makes her a consultant of choice.
Jatinder Singh
Director, ERP, Cloud GTM, Oracle
Suhas Uliyar
Vice President, Product Management, Oracle
Ashutossh Pewekar
Principal Sales Consultant, Oracle India
Customer & Thought LeadersGaurav Kedia
Vice President, Finance, Wipro Limited Gaurav Kedia heads the Financial Planning & Analysis (FP&A) function for Wipro. He also heads the Finance for the Global Operations function. He joined Wipro 16 years back and had stints in Audit, Large Deals and Business Finance. In his prior role he was the Finance Head of Manufacturing & Technology Business Unit. He is a Chartered Accountant (CA) and a Company Secretary (CS) by profession. In his role as FP&A Head he is responsible to improve reporting processes through automation, drive analytics using Tech and Data science, ensure touchless MIS and predict future performance through AI. He is a committed runner and has completed his first full marathon recently.  AMIT MADHAN
President & Group Head - Technology & eBusiness
Thomas Cook (India) Ltd. Amit Madhan is the President & Group Head - Technology & eBusiness at Thomas Cook (India) Limited, India’s largest integrated travel services company. He joined Thomas Cook in 2012 and is responsible for the diverse portfolio spanning Technology Software Services, E-Commerce and IT Infrastructure Services for the group companies. His passion for customer experience is driving him to change various processes and implement new systems to enable different businesses in the Company for smoother operations, digitisation and online customer acquisition.
Amit joined Fairfax group in 2002, being one of the founder members of ICICI Lombard. He has worked extensively in the Financial Services domain in the initial years of his career and then moved to the eCommerce space since 2007. He is credited with having set up www.icicilombard.com- the pioneering E-Commerce portal in the insurance space.
Amit is an Economics Honours graduate from Delhi University, post which he did his MBA from Sydenham College, Mumbai.  Mr. Madhavan Menon
Chairman & Managing Director, Thomas Cook (India) Ltd Mr. Madhavan Menon joined Thomas Cook India in 2000 as the Executive Director responsible for the Foreign Exchange business and stepped up to the position of Managing Director in January 2006; Chairman & Managing Director in January 2016.
Madhavan completed his MBA from George Washington University and undergraduate degree from American University of Beirut.
Madhavan has a varied background, having commenced his career in Banking. Madhavan is a Member on the Board of Thomas Cook (India) Ltd. and holds Directorships in the various subsidiaries of the company and Catholic Syrian Bank (Member of Fairfax India Ltd.). He is also the Chairman of the Fairfax India Charitable Foundation. During his tenure, Thomas Cook India has made several acquisitions, noteworthy being Kuoni’s Destination Management Specialists across 17 countries, a strategic investment in TravelJunkie Solutions (a new age interactive holiday planning- booking solutions provider), and the recent announcement of its acquisition of DEI (one of the world’s leading imaging solutions and services providers).  Nitin Agarwal
Group CIO & CDO, Edelweiss Group Nitin Agarwal has two decades of experience in global service and IT project delivery across banking, retail and healthcare companies in APAC, Europe and USA.
Prior to joining Edelweiss, he set up three companies as founding member – BrainVisa Technologies (eLearning Platform and service for Global Fortune 500), BigShoeBazaar (Yebhi.com - eCommerce), and Incred (NBFC & Housing Finance Company). He has also been associated with and provided technology solutions for companies like UPS, Microsoft, Pfizer, Johnson & Johnson, Morgan Stanley, Citibank, among others.
Nitin is a Silver Medallist from IIT Delhi. He is an avid traveller and a foodie and enjoys a game of squash.  Amit Das
Director - Human Resource & CHRO, Bennett Coleman & Co. Ltd A seasoned HR professional, Amit Das, has over 30 years of experience of working in Senior Leadership roles at various professionally managed large MNCs & reputed Indian organizations across diverse business sectors, namely, Tata Motors, CESC Ltd, ITW Signode, Britannia Industries Ltd, Taj Group of Hotels, Vodafone, RPG Group, and Reliance Group. Amit’s significant part of the experience has been in organization transformation, growth strategy and globalization of initiatives.
An alumni of the Kellogg’s School of Management, Amit currently holds the position of Director-HR & CHRO, Bennett, Coleman & Co. Ltd (Times Group). He is responsible of overall Human Capital Management of the Times Group business entities.
A regular speaker at reputed HR Forums, Colleges and Management Institutes, Amit, an avid reader and fitness enthusiast.
Recognized and rewarded for professional contributions by several organisations and management associations across the globe. Amit is one of the most prominent & respected Global HR leaders across industries & sectors. He is a part of the Advisory Board and is a Governing Council Member in several reputed Corporate & Educational Institutions across the country. A globe trotter, Amit understands and integrates multiple cultural diversity and that’s what sets him apart from others.  Anand Maithani
Head-Supply Chain Management & IT (Asia Pacific, Middle East and Africa)
Apollo Tyres Ltd. As Head-Supply Chain& IT, Anand Maithani leads the Supply Chain, IT and Project Management Office for Apollo Tyres in Asia Pacific, Middle East and Africa.
Anand is an Operations specialist with diverse industry experience in the area of Supply Chain Management covering Demand-Supply Management, Inbound, Outbound and In-Plant Logistics. Before joining Apollo Tyres he has worked with PepsiCo India and Philips where he was involved in creating and designing systems in the Operations Planning part of the Supply Chain function.
He firmly believes in the power of technology to solve complex problems of scale and complexity.
He joined Apollo Tyres in 2011 where, among other initiatives, he has led a large scale Supply Chain transformation exercise which has yielded impressive results.
An Electrical Engineer from Nagpur University, Anand also holds a post-graduate diploma in Business Management.
He has keen interest in Sales & Operations Planning, network optimization, Digital & Analytics and supply chain capability building.  Sagar Sen
Vice President & Head - Business IT, Netmagic Solutions (An NTT Communications Company) Demonstrated 20 years success in architecting, developing and implementing software & IT systems aligning business strategies to maximize organizational growth and optimum utilization of emerging technologies. Leading operations of technology, product development & custom software application development with P & L responsibility. KPI driven professional recognized for taking major initiatives, adapting to rapidly changing environments and resolving mission critical issues to ensure bottom line success. Decisive leader for initiatives in organizations of varying size and scope.  Sunil Somarajan
Chief Human Resources Officer, Reliance Capital Ltd Currently working as CHRO at Reliance Capital. Sunil has been with RCL group for the last 14 years where he has handled diversed HR role, i.e. he headed was CHRO for Reliance Money, Reliance International Business and Reliance Nippon Life Insurance as a CHRO and later on moved in to manage the corporate function at as CHRO at RCL.
At RCL, he is responsible to drive HR Technology & Employee Experience for the group. In addition to this he also heads the HR Shared Service function, Corporation HR Functions such as Compensation and Benefits Management, Employee Engagement and Policy Management. He was also instrumental in setting up International Asset Management business in Dubai and Malaysia.
He brings in 20 years+ experience in the field of Human Resource Management and have worked with various brance before he joined Reliance in FY 2006. - Tata Finance (HR & Admin Officer) 1998 – 2000
- Domino’s Pizza India (Regional HR Manager) 2000 – 2003
- Travelgini.com (HR Manager) 2003 – 2004
- Grand Hyatt Mumbai (Personnel Manager) 2004 – 2006
An alumni of NMIMS, and MET College of Management Studies with a honorary certification from Michigan Ross School and IIM Ahemdabad in Strategic HR Management.  Ravi Anantharamiah
Global Controller, Wipro Enterprises (P) Ltd Ravi Anantharamiah is Global Controller of Wipro Enterprises and is based in Bangalore. Wipro Enterprises is a leading player in Consumer Care and Lighting products as well as in the Infrastructure Engineering space.
Ravi is responsible for Financial Reporting, Internal Financial Controls and Shared Services at Wipro Enterprises which has an annual revenue of over INR 10,000 crores and has presence in all geographies across the globe.
Ravi is a finance professional with over 25 years of experience in various facets of finance function such as controllership, manufacturing finance, mergers & acquisitions and taxation. He is a member of Institute of Chartered Accountants of India and Institute of Cost and Works Accountants of India
Ravi is also a frequent speaker at industry forums and professional bodies.  Dr Deepak Deshpande
Chief Human Resource Officer, Netmagic Solutions Dr Deepak Deshpande is currently with Netmagic Solutions as Chief Human Resource Officer. Netmagic, is an NTT Communications company. NTT is world’s second largest telecommunications company and ranked in the top 100 fortune companies.
He has over 25+ years of corporate experience and was associated with Tata Consultancy Services, L&T, BlueStar, Datamatics, Lionbridge, SYSTIME and Trigyn Technologies. He is a past president and mentor of HR Infotech Association and currently on the Governing Council. Dr Deepak Deshpande is also on NASSCOM's Steering Committee for western region working on Diversity and Inclusion and was on the Board of Executive Committee of National HRD Network, Mumbai chapter.
He has won several awards for his excellence in HR – HR Leadership Award from World of Congress, Best HR Leader Award from Star News, Indira Super Achievers Award, Indian Achievers Award and Rastriya Vikas Ratna Award for CSR.  Vasant Sanzgiri
, Group Head Human Resources, Shapoorji Pallonji Group As a Group Head of Human Resources at Shapoorji Pallonji, Vasant is responsible for Group-wide strategic initiatives and Human Resources in the areas of Talent Management and Leadership Development. He is a member on the boards of several Shapoorji Pallonji Group Companies.
Vasant Sanzgiri is a graduate in Life Sciences from St Xavier's College, Mumbai. He obtained his Masters in Management Studies from Sydenham Institute of Management Studies, Research and Entrepreneurship Education, Mumbai.
Vasant has over 33 years diverse experience having worked in different industries like Hotel (Taj Group of Hotels), Pharmaceuticals & Agro Chemicals (Cyanamid India Ltd), Office Automation (Modi Xerox India Ltd.), FMCG (DCW Home Products), Engineering (Owen Corning India Ltd) and Asset Management (ICICI Prudential AMC Ltd).
Vasant is invited to share his views at various forums and Management institutes across India.
Vasant is married to Dipti, who is the Executive Director Internal Audit, Bharat Petroleum Corp. Ltd and has a son Janesh who is pursuing his Phd. Vasant likes to read and is passionate about traveling.  Kaustubh Sonalkar
President HR & Admin – Essar Group, CEO - Essar Foundation, CEO - Essar Services LLP New Introduction
A business strategist and out-of-the-box-thinker, I use my background in corporate communication to sync business agenda with people management. My experience helps me design proactive and predictive policies, with a technologically-first approach. In my 20 years of experience across geographies and industry sectors, I focus on cross-border cultural integration to drive performance.
Expertise in:
Organisational Growth Strategy,
Green and Brown Field Acquisition,
Cross-border People and Cultural Integration,
Research and Planning,
Branding and Corporate Communication,
Media Management,
Management of Program Management Office,
Time Management,
Innovation and Transformation (newer ways of services),
Digitisation
Managed the HR function globally across continents and business sectors as an international HR expert and reward specialist  Sukhjit Singh Pasricha
Senior EVP & Group CHRO, Kotak Mahindra Bank Limited Sukhjit Singh Pasricha joined the Kotak Mahindra Bank in 2019 as Senior Executive Vice President & Group Chief Human Resource Officer (CHRO). His responsibilities include overseeing all HR functions to secure long term growth for the company by leading training, talent acquisition and career development activities across Kotak Mahindra Group companies.
In a career spanning 24 years, Sukhjit has been in leadership position across sectors and in complex businesses that operate in both the B2B and B2C spaces. He has been instrumental in building business-aligned HR strategies, driving HR transformational projects and strengthening organisational capabilities through formulation & implementation of HR processes and ensuring proactive HR interventions.
Prior to joining Kotak, Sukhjit was Chief of HR & Admin at Bajaj Finance, CHRO at IndiGo Airlines, and was in leadership roles at companies such as Bharti Airtel, PepsiCo and Spice Communications.
Sukhjit has done his BA Hons in Sociology from Chandigarh and holds an MBA degree in Human Resources from Department of Commerce & Business Management - Guru Nanak Dev University, Punjab.
As part of his fitness regimen, Sukhjit likes to run and play various sports. Supporting social causes is close to his heart and he takes time out do volunteer work regularly.  Abhijit Warbhe
Growth Marketing Manager, Faaso's Working as a Growth Hacker in Rebel Foods Pvt Ltd., the largest internet restaurant company in the world and operator of brands like Faasos, Behrouz Biryani, Ovenstory Pizza, etc. At Rebel Foods, I lead the growth of all Rebel foods brand Apps and Websites by improving the customer experience and customizing the offering for the consumer. I also lead Email and SMS marketing for Rebel Foods. Previously I have worked in Nestle India Pvt Ltd. I have completed my graduation in engineering and post-graduation in marketing.  Vishalli Dongrie
Head People and Change, Partner Management Consulting, KPMG. Vishalli has 17 + years of experience in the field of human capital consulting. Ex Partner, Human Capital Consulting at Deloitte, Director Hewitt Associates, Principal Consultant ECS, Sr. Consultant NIB. Global Footprint: She has Lead HR transformational and Leadership projects in India, China, Vietnam, Thailand, Singapore, ME, Australia, Sweden, Sri Lanka, Bangladesh, etc. Specialization: Vishalli’ s areas of expertise include Organizational Transformation, Organizational Design, Strategic workforce planning, Merger and Acquisition, Change Management, Leadership and Talent Strategy, Talent Management, Assessment and Development Centers, and Leadership Labs, coaching and Development, HR Optimization, HR Analytics amongst others. Industry Focus in BFSI, Telecom, FMCG, Technology, Manufacturing and Oil & Gas sectors. Certification and Publications: Certified in Hogan, Work Level application, BIOSS work-MCPA, LOWA, LPA, IRIS, MBTI, 15 PF, Quest, EvaLax,16PF and other Psychometric tools. She has authored more than 40 Indian and Global publications and presented in more than 30 Indian and International Management conference.  Deodutta R Kurane
Senior Group President – Human Capital Management,YES BANK Deodutta R Kurane is the Senior Group President – Human Capital Management at YES BANK. He brings with him over 38 years of rich experience across all facets of Human Resources.
Deodutta (DK as he is popularly known) is a Gold Medalist in Industrial Relations and Welfare from the Xavier Labour Relations Institute (XLRI), Jamshedpur.
He is an accomplished thought leader and a sought-after speaker at various business schools and top management training institutions in India. His areas of interest have been Succession Planning, Career Sculpting, HCM Digitization, Team Coaching, Talent Management and Change Management.
In his critical leadership role at YES BANK since 2007, Deodutta has successfully spearheaded the HCM function by implementing innovative HR practices that include identifying and nurturing better class talent, implementing cutting edge digital solutions and establishing action plans for empowering executives across the Bank.
Prior to his assignment with YES BANK, Deodutta was responsible for developing and executing the HR strategy at Bajaj Allianz as Head–HR. Earlier, he was also part of Bharat Forge Ltd, which is a Pune-based Indian multinational company involved in automotive, power, oil & gas, construction & mining, locomotive, marine and aerospace industries.  Mr Karthik Balakrishnan
Associate VP, Finance & Accounts at Cactus Communications Inc. Karthik Balakrishnan , Associate Vice President, Finance and Accounts Karthik brings to CACTUS a sound understanding of treasury and financial management, business accounting principles, and statutory and legal regulations. As Associate Vice President, Finance and Accounts, Karthik is responsible for ensuring adequate cash flow, managing organizational fiscal reporting activities, guiding financial decision-making across the organization, and supporting CACTUS offices and leaders worldwide in achieving business goals. He has a strong execution focus, the ability to work effectively across teams and functions, and a holistic understanding of financial health and growth. Karthik is a certified Chartered Accountant (ICAI) and Company Secretary (ICSI).  Aman Mehra
Head, Sales Excellence, Sify Technologies Professional by interest, Entrepreneur by intent. 18 years of driving transformation, Motivating People, Managing P&L, Multi-tasking Projects & maintaining passion. Beyond the ordinary, learning Japanese language to build the JOC (Japan-Originated-Companies) business in India for 2 yrs proved successful with 135+ Customers on-board, and finally now creating Excellence within Sales & Operations, Empowering People, Enabling Businesses & Ensuring Customer delight to more than 10000+ Enterprises.
Another era of Sify in recent past, brought in focus to India’s Enterprise business and their Technology adoption. Networks, Data Centers, Cloud migration & management, Security, New-age technologies i.e. IOT, SDWAN, and innovative business-outcome models, not only transformed Enterprises, but also sales, where Relationship & Consultative Selling changed to Skill & Solution based Selling, bringing insightful depth of Vertical businesses.
 Prabhakar Tiwari
Chief Marketing Officer, Angel Broking Limited Prabhakar Tiwari works as Chief Marketing Officer with Angel Broking, where he spearheads Brand, performance marketing and PR initiatives for the firm. The firm has seen rapid improvements in its digital maturity metrics and market share gains under his growth leadership with slew of new initiatives. With a future forward organizational thinking, he is focused in driving the leadership aspiration of the brand and in shaping the digital journey for delivering top notch customer experience.
In professional terms, he is an entrepreneurial business leader with a proven ability to add value in many business contexts in Indian & MNC organizations. The core of his professional expertise is built around leading digital & tech-oriented organizations, driving consumer innovation and ensuring disciplined execution by mentoring teams for sustainable profitable business growth.
PT has around 17 years of rich & illustrious work experience including 5 long years with Marico Limited, as an entrepreneur running a Boutique Consulting and Training startup, The MargDarshak Inc, an E-commerce Company PayU Payments, CEAT Ltd
Prabhakar holds an MBA in Marketing from IIM, Bangalore and is a marketing gold medallist.
PT has authored two books, which are currently under editorial process and review with the publishing house. He volunteers for organizations like Landmark Education and Isha Yoga for Community Well-being.
 Neha Pant
SHRM SCP, Senior Knowledge Advisor, SHRM India Neha Pant, SHRM SCP, works as a Senior Knowledge Advisor in the Knowledge Advisory Services at SHRM India, focused on helping clients achieve their business objectives through effective consultation and project management. She designs and delivers solutions on Leadership Development, Change Management and Organization Development. Over the last 10 years, she has worked extensively in the area of Learning and OD in organizations such as Adobe, Evalueserve and Wipro. A passionate facilitator, she has facilitated more than 100 virtual learning sessions and close to 3000 hours of class-room learning. She is a certified SDI (Strengths Deployment Inventory) and Saville practitioner. A trekking enthusiast on the side, she has covered 20 different treks in the Himalayas and draws tremendous inspiration from the mountains. She uses this unconventional experiential learning in her work and engagements with her customers.
 Vinay Prabhakar
Partner – Oracle Leader, Deloitte Touche Tohmatsu LLP Vinay is a senior Partner with Deloitte and also leads the Oracle practice for Deloitte. Vinay comes with about 20 years of experience in the consulting industry. He has led various business transformation led ERP implementations in India and globally. In his capacity he has led several Global, large Scale Transformation engagements. Vinay was responsible for delivering BPR led ERP implementations at JSW, Uttam Galva, Trafigura, Hindalco and many more. Vinay has delivered multiple projects in Oracle e-business and SAP at various clients globally and locally.
He has also led multiple engagements in delivering ERP implementations at large utility companies in India. Some of Industries he specializes are Metals, Energy – Oil and gas, utilities , Manufacturing including Service industry as well.
 Leena Sahijwani
Vice President- Group Human Resources, Tata Sons Private Limited With over 21 years of industry experience, Leena is the Vice President- Group Human Resources at the Tata Group since September 2018. In this role, she is responsible for group Performance, Rewards, Diversity and Digital Transformation along with leading HR function for Tata Sons.
Leena has previously worked with Sun Pharmaceuticals, GE, Accenture, Aon Hewitt and Glaxo Smithkline Consumer Healthcare in various HR leadership roles.
Leena has an MBA degree in Human Resources from Symbiosis Institute of Management, Pune and Bachelors degree in Economics from Lady Shri Ram College, New Delhi. A progressive thinker Leena is always keen to solve tough challenges and create an impact.
Vivek Khanna
President (Accounts) & CIO, Polycab India Limited
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