December 17, 2019
7:30 AM - 5:30 PM 
The St. Regis Mumbai
462, Tulsi Pipe Rd, Lower Parel
Mumbai 400013 Get Directions Technology has transformed today’s customers and our relationships with them. Are you ready to discover how to engage with tomorrow’s customers, today and embrace the opportunities of the experience economy? The Oracle Modern Customer Experience Forum brings you an opportunity to connect with professionals and peers across industries in exploring digital and cloud opportunities, and to engage with your customers in real-time to gain competitive advantage.
Join us at the Modern Customer Experience Forum in Mumbai along with peers across marketing, service, sales and commerce to redefine your role and march forward in the experience economy. There will be many opportunities to network and hear from CX experts, who are mastering the complexity of today’s non-linear entropic customer journey, as well as skilled industry influencers, experts and innovators. Get tailored insights and takeaways from experts within your CX focus area, demos & real use cases. Discover how you can delight customers in new ways by maximizing connected data and using advanced personalization to build one-to-one marketing experiences
Seats are limited and on a first cum basis.
This request does NOT imply acceptance of registration. Your registration status will be communicated within 2 working days.
Registration and Networking Outpace Change: Benefit from Human-Machine Collaboration Customer Insights and Stories Opening of the Demo Showcase with Tea/ Coffee Break Track : Future Ready Finance (ERPM) Track : Future Ready Operations (SCM) Track : Future Ready Customer Experience (CX) Track : Future Ready Workforce (HCM) Track Keynote: Accelerate change With Oracle- Time is NOW ! Track Keynote: The Customer Experience Is Your Competitive Weapon Track Keynote: Workforce for the Future: What HR needs to know & why? Pushing the Finance Envelope: Top 5 use cases for new technologies in Finance Digital Thread - Follow the Red: Visibility to critical operational, machine, product and 3rd party data so you can make better decisions about how to manage resources and risk Demystifying AI – Connected Intelligence for Marketing Managing HR in the Cloud: Build strategic advantage by adopting Oracle HCM Cloud. Lunch Break and Visit to Demo Showcase Panel: The Final Frontier: People and Culture Drive Future Ready Finance Industry 5.0 - The Digital Operations How do you accelerate from audience segmentation to hyper-personalization? New age of Talent Technologies:
Opportunities and challenges for the CHRO Connected Enterprise Planning - value of linking strategic, financial and sales and ops planning How industry is leveraging CX solutions Candidate, your most important Customer! Tea/ Coffee Break and visit to Demo Showcase Buyer-centric, Demand driven Supply Chain Welcome to the Age of the Service Enthusiast Invisibililty through Intelligence: Making Operational Finance Touchless Winning in the outcome-obsessed world: Unearth Value of CX transformation with Oracle Insight The AI influx in HR – Boon or bane? - A discussion How CFOs can monetize data (by 2020) The AI influx in HR – Boon or bane? - A discussion Demo Showcase and Networking Accelerate change With Oracle- Time is NOW ! With 79 percent of leaders planning their transactions to be delivered through the SaaS within the 12 months, now is the time to update your business model, systems and run your business with dramatically less complexity and investment.
Join this session to hear from Oracle on the offer to upgrade you to SaaS and also hear on highly successful customers in Asia that have adopted SaaS. Tune in to get the answers for the key questions that are top of mind for every CFO and finance leaders today on - Why they need to change, Why now, and how they can de-risk the journey.
Pushing the Finance Envelope: Top 5 use cases for new technologies in Finance Future ready CFOs are already leveraging emerging technologies like AI and Machine Learning to detect anomalies, pinpoint inefficiencies, and correlate real-time against historical financial data.
In this session CFOs can learn from real-life use cases that you can implement today to efficiently orchestrate multiple financial processes and deliver deep financial and business insights with visibility, transparency, control and confidence. How CFOs can monetize data (by 2020) How CFOs breakaway from being perceived as the custodians of data to enablers of transformation has a direct impact on business. IDC predicts that 60% of large enterprises in Asia Pacific will create data management or monetization capabilities by 2020. CFOs are best-positioned to lead this.
In creating this future-ready function CFOs can start with a roadmap of business benefits, end goals, how to get there and who can help in this journey.
Monetization can mean different things to different organizations. From knowing what data is really required and capturing precisely that, to creating analyses and insights that influence decision-making, or eventually fueling completely transformative business models.
Connected Enterprise Planning - value of linking strategic, financial and sales and ops planning Why is planning and forecasting so challenging?
• Processes are fragmented; most organisations take an annual approach; there is no direct input from operational areas; and slow planning practices are not keeping pace with changing business conditions. More significantly, spreadsheets are still the most commonly used tool, especially with planners outside of finance.
According to Ventana Research, companies that have integrated planning processes have plans that are more accurate. 77% of planning processes depend to some degree on having access to accurate and timely data from other parts of the organization. This is why integrating the various planning processes provides business benefits. In Ventana’s research, 66% of companies in which plans are directly linked said that their planning process works well or very well. This compares favourably to 40% in those that copy planning data from individual plans to an integrated plan (such as the company budget) and just 25 percent of those that have little or no connection between plans.
How can you align planning across the enterprise & respond to change faster—and more effectively by developing agile forecasts for all lines of business?
How can you create long-range forecasts for unpredictable business dynamics using sophisticated, built-in scenario modelling and gain insight into dimensions of cost and profitability to determine where to invest limited resources? Invisibililty through Intelligence: Making Operational Finance Touchless - Operational finance activities are becoming increasingly “invisible” as are control & compliance tasks – and rightly so.
- Periodic reporting no longer drives decision making as real time information becomes available supported by deep (predictive) analytics.
In this session we discuss how these operating models are changing not only into the - economizer, (increased standardization that drive the cost of SSC down).
- but also the enabler (for continuous innovation) and
- equalizer (driving collaboration and strategic alignment across the organisation)
The Final Frontier: People and Culture Drive Future Ready Finance Join this session to understand what CFOs can do to upskill, attract and engage finance professionals that can be the change makers of future ready finance.
Truly evolved finance teams are those that can move away from a mindset that drives single-target operating model with end-state goals, to the adoption of multiple, simultaneous, dynamic business models.
- - Labor-intensive transaction processing, to the relentless automation of routine processes—freeing up finance professionals to focus on strategic activities.
- - Copying agile models, to building agile business systems that enable anticipation of and response to change.
- - Managing stores of data, to creating and sharing meaningful insights with leadership across the organization.
- - Siloed, inflexible technology solutions to a single, connected cloud that is always up-to-date, costs less, and is easier to manage.
Digital Thread - Follow the Red: Visibility to critical operational, machine, product and 3rd party data so you can make better decisions about how to manage resources and risk Digital Thread represents the continuous and invisible line that links internal and external processes, taking advantage from a correct use of the big amount of available data across the whole value chain. Digital Thread allows companies that want to innovate, to benefit from the added value that a correct digitalization process can bring. Digital Thread allows us to present all our solutions in a fully integrated scenario. Industry 5.0 - The new paradigm Industry 5.0 is the new paradigm for MFG. Thanks to emerging technologies as AI, IoT, augmented reality, digital twin and advanced collaborative robotic, human and machine can work strictly providing their best. Thanks to the newest available machines (physicals and logics), human can let them work on heavier tasks and concentrate itself on value added tasks. Higher value human can provide is about creativity and ingenious. With Industry 5.0 we can create a new Renaissance! It is not uncommon to see traditional organizations face logistics and supply chain challenges such as low transparency of fleet movement, un-optimized routes, fuel wastage, vehicle breakdown, irregular vehicle maintenance, inability to track goods’ movement/delivery and failure to employ actionable intel to make smart business decisions. Managing overall transportation costs remains the top challenge of the industry. Corporate shippers are demanding greater visibility into their goods during transit while guaranteeing on- time delivery, and anticipating problems and having backup plans for unplanned events. The good news is that new-age digital technologies are helping to ensure end-to-end optimum logistics operations while enabling cost reduction initiatives. Buyer-centric, Demand driven Supply Chain The transformative shift toward buyer-centric, demand driven supply chain and newer business models is pushing supply chain leaders to solve challenges across people, process, technology, and organizational silos. Businesses need to Interlock trends that support the migration toward localized, highly agile manufacturing and logistics models with traditional ones.
Supply Chain leaders need to build a repertoire of skills and tools that can support businesses at every step of this transformation.
Join us for this exclusive discussion as we uncover all this and more just for you and select group of your peers Connected Enterprise Planning: value of linking strategic, financial and sales and ops planning Why is planning and forecasting so challenging? Processes are fragmented; most organisations take an annual approach; there is no direct input from operational areas; and slow planning practices are not keeping pace with changing business conditions. More significantly, spreadsheets are still the most commonly used tool, especially with planners outside of finance.
According to Ventana Research, companies that have integrated planning processes have plans that are more accurate. 77% of planning processes depend to some degree on having access to accurate and timely data from other parts of the organization. This is why integrating the various planning processes provides business benefits. In Ventana’s research, 66% of companies in which plans are directly linked said that their planning process works well or very well. This compares favourably to 40% in those that copy planning data from individual plans to an integrated plan (such as the company budget) and just 25 percent of those that have little or no connection between plans.
How can you align planning across the enterprise & respond to change faster—and more effectively by developing agile forecasts for all lines of business?
How can you create long-range forecasts for unpredictable business dynamics using sophisticated, built-in scenario modelling and gain insight into dimensions of cost and profitability to determine where to invest limited resources? The financial and logistical implications of a mobile and connected enterprise: mobile data capture with RFSmart, IOT, scm financials WIP area Workforce for the Future: What HR needs to know & why The workforce is transforming at nearly the speed of light. Are you ready? As the transformation from a manufacturing to a service economy gains momentum, human capital is becoming the most strategic asset. In this session explore this transformation and learn how the technology you use can power it. This transformation must start from the top, centered around business objectives, reinforced by organizational goals, and enabled by the creation of the avenue for realizing that value. Managing HR in the Cloud: How build strategic advantage by adopting Oracle HCM Cloud In this session, discover how Oracle HCM Cloud has helped XYZ build a strategic advantage by leveraging technology to hire smarter, work smarter, and engage smarter. New age of Talent Technologies:
Opportunities and challenges for the CHRO When executives from several organizations were asked why they cared about analytics, they said, "To make the right decisions and to drive change." HR is evolving through reorgs and direction shifts and the war for talent grows and becomes the key differentiator. In this session learn how XYZ uses nine-box talent analytics in creative ways to hire, retain, and promote the right employees and drive business growth, as well as proven retention analytics models and KPIs. Treat Your Candidates Like Customers Your sales process doesn’t just begin when a potential customer places an order; it begins much earlier. The same can be said for recruiting. The first touchpoints with your best hires happen before your prospective candidate even knows about an open job. Treating your candidates like customers means proactively identifying talented individuals, marketing your employment brand, and encouraging passive talent to become part of your talent community. In this session learn how Oracle is responding to these trends by leveraging technology to meet the needs of a competitive, fast-moving talent market.
https://static.rainfocus.com/oracle/orclspring19/sess/1542390509483001CGck/PF/MBX_CandidateExp_0319_1553209254920001ZRQe.pdf The AI invasion in HR – Boon or bane? - A discussion "Artificial Intelligence" as we know, has been around for many decades and not only is it widely applied, it is also increasingly evolving. From computing to organizing information and from analytics to insights, this evolution is to move into an era where machines will learn on their own and adapt. This is set to advance the human race into an unprecedented era where the human brain transcends its own limitations and interferences.
In this discussion, we will explore how AI will be a boon for the People function, its implications on organizations, decision making, resources and relationships. We will also explore where AI can go wrong and the preventive work around it." The Customer Experience Is Your Competitive Weapon In the new Experience Economy, customers are the innovators and are innovating every day. Customers engage in a world of near-instant gratification. The new goal of the customer experience isn’t just to meet the needs of your customers, but rather to exceed them. Your goal: innovate beyond what your customers are expecting. How do marketers achieve this kind of innovation? Now more than ever before, marketing leaders need to think differently. This session highlights the opportunity for marketing to be a leader in the Experience Economy by thinking beyond the traditional bounds of consumer marketing. Delivering a customer experience that is compelling has become the consumer brand’s competitive weapon. Attend this session to learn more.
Demystifying AI: Connected Intelligence for Marketing We are moving from Automated Marketing Platforms to Intelligent Marketing Platforms. With the abundance of customer data signals - Machine learning, predictive and data science are no longer ‘nice to have’ but need to play a key role in Marketing. Customer intelligence platforms demonstrate how large data volumes can be ingested and transacted upon and data science algorithms executed to provide a 360* view of the customer’s interactions. Recommendation Engines use data and algorithms to provide right product in real time. Intelligent Marketing is here!
How do you accelerate from audience segmentation to hyper-personalization The customer is at the center of every experience. As a marketing, sales, or service professional, creating and maintaining a unified view of your customer has never been more challenging. But what problems could you solve if you were able to have that elusive single view? This session explores common problems that B2B and B2C marketers face due to siloed customer data and shows how Oracle Customer Intelligence Platform (CIP), known as CX Unity, helps solve this problem. This session provides a sneak peek into CX Unity platform and describes how you can create a single connected profile with identity resolution and take real-time actions to engage with your customers.
How industry is leveraging CX solutions CX is shaping the modern Industry and paving way for competitive success. Join the session as the industry experts across BFSI, Auto, Retail, CPG, Service, Commerce & more talk about CX solutions specific to their industry, Oracle approach to Industry data model, moving to cloud, extensibility & standardization, and learn about value of Oracle CX platform & solutions to enable customers & partners.
Welcome to the Age of the Service Enthusiast What would you do if every routine process and activity in your personal and professional life was automated? How would you spend your time and energy? Can you imagine a world where providing service was no longer necessary? What would you provide instead? In this session join industry visionaries to explore a world so impacted by self-service and automation that we have been placed on the threshold of a new age of service enthusiasts.
Winning in the outcome-obsessed world: Unearth Value of CX transformation with Oracle Insight Through this session Oracle Insight will highlight how the collaborative engagement can add value to the clients’ CX transformation and support realization of expected business objectives. Oracle Insight is a highly experienced team of business strategists, helping Oracle’s strategic clients address their business & IT challenges to achieve the maximum value from their technology investments in a collaborative engagement. OracleAlain Blanc
EVP, Applications EMEA & JAPAC Alain Blanc is the executive vice president for Oracle Applications in EMEA, Asia Pacific, and Japan, responsible for driving the growth of Oracle Applications and SaaS offerings in those regions. In his previous role, he was senior vice president for Oracle Applications in EMEA.
Blanc joined Oracle following the company’s acquisition of Hyperion in 2007; there he was EMEA vice president for business intelligence and enterprise performance management.
Blanc holds a master’s degree in information management systems and a diploma from Supélec, the top engineering school in France.  François-Xavier Leclercq
Senior Vice President Business Development EMEA & JAPAC applications François-Xavier Leclercq is part of the EMEA and APAC Management Committee and leads go-to-market strategy and demand generation for the Oracle Applications portfolio.
Leclercq manages a team of solution experts who work closely with Applications sales teams to support the continued success of Oracle Applications cloud solutions across the regions.
Prior to his current role, Leclercq held leadership roles in sales consulting, presales, and the Top Talent program within Oracle.
Leclercq joined Oracle from the Hyperion acquisition in 2007. At Hyperion he had spent a decade in a range of roles, including the leadership of EMEA client services Arun Kehar,
SVP MEA & India Applications Sales
Gretchen Alarcon
Group Vice President, Product Strategy Gretchen Alarcon is Group Vice President for Oracle’s Human Capital Management (HCM) cloud solutions. With over 20 years’ experience in product strategy, Alarcon has taken her knowledge of the industry to showcase the importance of modernization in Core HR, Talent Acquisition and HR Data Analytics, through the integration of
cloud apps. She has worked at Ford and Icarian where she drove strategic human resource initiatives. She holds an MBA from the University of Michigan and a BA in American Studies from Stanford University.  Srishti Sofat
VP, Engineering, Responsys Srishti Sofat is Vice President Development for Oracle Marketing Cloud. She brings over 20 years of experience building and scaling large scale internet consumer and enterprise software products. She has been solving interesting problems in Marketing Automation, Personalization, Mobile, Mar-Tech, Enterprise Content Management and Consumer Search to help a global set of customers.
https://www.linkedin.com/in/srishti-sofat-bb8284/  Kimberly Ellison-Taylor
Executive Director, Finance Thought Leadership Kimberly Ellison-Taylor is a transformational leader with a compelling background of strategy, finance, people leadership, digital engagement, business development, and technology. She has expertise in a number of industries including Public Sector, Telecommunications, Financial Services, Healthcare, and Technology. Ellison-Taylor’s career achievements include leadership roles at Oracle, Motorola, KPMG, Prince George’s County Government, and NASA Goddard Space Flight Center. Kimberly has achieved extraordinary results that include leading technology operations (including program management, applications development, network/desktops, enterprise risk management and a data center environment), change initiatives, customer relationship management, client delivery, systems implementation, and transformation as well as business development and capture management for hardware, software, and services. In her most recent role at Oracle, Kimberly serves as Global Executive Director - Finance Thought Leadership to promote transformation and digital strategies for SaaS, IaaS, and PaaS technologies in organizations of all sizes. Ellison-Taylor is also a sought after speaker on the intersection of emerging technologies and the Future of Work and the Future of Finance. Kimberly Ellison-Taylor is a former Chairman of the Board for the American Institute of CPAs (AICPA), Association of International Certified Professional Accountants, and the Maryland Association of Certified Public Accountants. She has received numerous awards and recognitions for her leadership in the profession including recognition as one of the Top 100 Most Influential People in Accounting by Accounting Today and as one of the Top 25 Most Powerful Women in Accounting by CPA Practice Advisor. Kimberly is on the University of Maryland Robert H. Smith School of Business Board of Advisors as well as the University of South Carolina Upstate George Dean Johnson Jr. School of Business and Economics Advisory Board. Ellison-Taylor continues to serve as a leader in the profession as a member of the AICPA Assurance Services Executive Committee and also as the Vice Chairman for AICPA's National Commission for Diversity and Inclusion. Notably, Kimberly has a career that spans both technology and accounting and she has an undergraduate degree in Information Systems Management from the University of Maryland Baltimore County (UMBC), a Master of Business Administration from Loyola University, an Accounting Certificate from the Community College of Baltimore County, a Master of Science in Information Technology Management from Carnegie Mellon University (CMU) as well as a Chief Information Officer Certificate from CMU. She has also completed Oracle’s Leadership in Action program that included learning modules from the University of Chicago – Booth School. Kimberly holds a Certified Public Accountant license, Chartered Global Management Accountant designation and a Certified Information Systems Auditor credential. Kimberly has been recognized by both UMBC and by CMU as a Distinguished Alumna for her technology leadership and influence in the market place. Kimberly Ellison-Taylor is also a community service leader and recently completed 8 years of leadership for a local chapter of Sigma Gamma Rho Sorority, Inc. where she volunteered on programs for youth, families, seniors, and the military.  Paolo Maraziti
Head of Business Development, JAPAC Applications As Vice President of SaaS Go To Market, Paolo Maraziti is responsible for executing business strategy and business development for Oracle’s Software-as-a-Service (SaaS) solutions in JAPAC.
He brings Oracle’s SaaS product strategies to life with campaigns that generate a strong customer pipeline and develop new revenue opportunities. In his time at Oracle, Paolo has focused on Customer Experience solutions. He remains a fond advocate of customer centric business models and cloud as enabler of continuous business and organization rejuvenation.
Before his recent relocation to APAC in 2017, he led the Customer Experience Go To Market in EMEA, introducing and driving the shift of the GTM to Cloud and promoting industry-specific digital transformation frameworks to drive digitization strategies for the front office. Prior to joining Oracle, Paolo was a Global Client Manager at Hewlett Packard, where he led Applications Development and Maintenance contracts in the supply chain for one of the company’s lead accounts. He previously worked in Logistics and IT at Procter and Gamble.
Paolo earned his Masters of Science in Mechanical Engineering from the University of Salerno in Italy. He is the father of twins and enjoys playing bass and sailing in his free time.  Sathya Prasad Rai
Vice President, Applications Business Oracle India Prasad Rai is the Vice President for Applications Business at Oracle India. In this role, Prasad is responsible to increase market share for Oracle’s SAAS business in Cloud space in India across application verticals HCM, CX, ERP Prasad joined Oracle in 2015. Prior to Oracle, Prasad held prominent leadership positions at Microsoft, IBM. Prasad holds a Bachelor of Engineering from Karnataka University. Shaakun Khanna
Head of Human Capital Management Applications, Asia Pacific, Oracle Corporation Over the last two decades, Shakun has been a consultant to many Fortune 500 Organizations on areas of Talent Management, Organization Design & Transformation, Employee Engagement, Leadership Development and Succession Planning. He graduated from Delhi University and further studied HR Consulting at the Gallup University, USA. Additionally, he is an Accredited Executive Coach and coaches business leaders across the region.  Kanwar Singh
VP of Finance, Oracle India Currently Vice President of Finance, Oracle India
Formerly Finance Director, SMSG, Microsoft India; Director Finance South West Asia- Motorola; Director Finance- FPA and P&L - International Markets - Motorola
Seasoned finance and operations professional with demonstrated leadership skills and well rounded experience in growth phase as well as challenging business situation
CA, CWA and CAIIB with 22 years of experience in MNC environment and Corporate Banking
Driven business growth by providing solutions and ownership of plans. Impact and influence in a complex matrix organization.
Partnered with Business Leaders in managing business including pricing & defining strategy / tactical moves besides delivering on core function responsibilities including P&L responsibility, financial planning, accounting, reporting, audit, internal controls and compliance for the business.
Lead and drive results through motivated finance team across levels and locations. Achieving efficiency by way of outsourcing routine process to in-house KPO;
Leadership in successful negotiation with distributors/ customers, bankers and vendors. Partnering with Legal on contracts and compliance.
Exposure of managing FPA vertical for all International markets (Europe, Africa & Asia Pacific). Only finance leader to be chosen for CEO’s award from International markets in Motorola in year 2010
Corporate banking and trade finance experience  Hirak Kayal
Vice President – Applications Cloud Development, Oracle Hirak Kayal is Vice President – Applications Cloud Development at Oracle Corp. Hirak’s prime responsibility is to drive Applications success and particularly Oracle Cloud Applications adoption in Japan & Asia Pacific. In this role, Hirak plays a crucial link between field organization and development and assists in the development and execution strategy of new application releases in the market. As part of Oracle Applications Development, Hirak is responsible for Oracle SCM Cloud, PPM Cloud, IoT and Blockchain Applications in Asia Pacific and Japan. He is responsible for providing thought leadership perspective and subject matter expertise around Oracle Cloud Applications services and ensure successful adoption by customers.
Hirak joined Oracle in 2012 from Wipro Technologies where he was heading the CRM and Fusion Applications practice globally. Before this, he successfully led Key Industry verticals’ business for Oracle Applications and Wipro’s global relationship with Oracle. Prior to Wipro, Hirak has worked in PricewaterhouseCoopers and IBM. Hirak has over 27 years of industry experience with more than a decade in leadership roles driving Oracle Applications business.
Hirak holds a Mechanical Engineering degree from Indian Institute of Technology, Kharagpur, India and did his post-graduate studies in Business Management from Indian Institute of Management, Kolkata, India.  Kunal Shah
Head - Solution Engineering - ERPM (India) Kunal Shah is a passionate business savvy management professional with 20 years of cross functional experience in the Information Technology industry. His experience spans multiple disciplines of Solution Engineering, Business Strategy, Business Development, Strategic Program Management and IT Consulting. Kunal is currently an integral part of the management team for Oracle India’s SaaS business, and leads the Solution Engineering team for the Office of CFO, Projects and Digital Supply Chain solutions.  Prashant Choube
Sales Consulting Senior Manager Prashant Choube is the Head of India Solution Engineering team for Supply Chain Management. He advises customers on Digital Transformation, SCM Best practices, IT Strategy and Solution Architecture, Business Process Design and ERP Implementations. In past, Prashant has delivered some of the largest, complex and prestigious customer engagements while working with Global organizations which are proven leaders in their respective fields. His areas of expertise include Transportation & Logistics, Procure-to-Pay, Value Chain Planning, Analytics and Cloud Applications deployment across various industry verticals. Prior to Oracle, Prashant worked with IBM India in their Global Business Services division consulting Indian companies on IT in Supply Chain Management. He has a deep interest in Emerging Technologies and is leading the rollout of Oracle solutions in AI/ML, IoT & Blockchain.  Suryanarayan Iyer
Senior Director - Solution Engineering - HCM Cloud, Oracle India Dr. Suryanarayan Iyer (Surya) is currently the Senior Director (Solution Engineering – HCM) at Oracle India. Prior to this, he was the Vice-President (Group Human Resources) at The Aditya Birla Group responsible for their Group wide Digital HR strategy formulation, execution and HR technology change management. A Doctorate from XLRI, Jamshedpur, MBA in Finance and Bachelor’s in Electrical Engineering, Surya has over 25 years of experience spanning:
- Management Consulting & IT Advisory
- Digital HR Transformation & change management
- Digital HR and HR Analytics Leadership
- ERP / HCM Consulting
Prior to joining the Aditya Birla Group, Surya has had fulfilling stints at A. F. Ferguson & Co, Covansys, PeopleSoft, Oracle and Cornerstone on Demand.
He spends his spare time on HR Technology research, as a visiting faculty in various Management Schools and Trekking.  Madhukar Uniyal
Sales Consulting Director, Oracle Marketing Cloud India Madhukar Uniyal heads the Oracle Marketing Cloud Solutions Engineering (OMC – SE) team at Oracle. His team consists of experts in the field of digital marketing and advertising who work as a trusted technology advisor and evangelist for leading customers in varied industry segments across India and Asia pacific regions. Madhukar has more than fifteen years of technology experience spanning digital marketing, cross channel campaign management, data management platforms, web personalization, content management tools, rules policy engine and web/app analytics.  Pritham Shetty
Group Vice President Products, CX Industry Solutions, Oracle Corporation Pritham Shetty joined Oracle in 2019 to lead Oracle Customer Experience (CX) Industry Solutions. In this role, his primary responsibility is product strategy and execution of Oracle’s CX Industry solutions.
Shetty has spent the last 20 years focused on connecting the technical "art of the possible" with business value to create great products and solutions while growing people in the organization and creating high-performance teams. Most recently, as CTO of Cision Inc, driving the technology vision and roadmap for industry leading Cision Earned Media Management Cloud. Prior to that, Shetty was responsible for Product Strategy and execution of Adobe’s big data, content, audiences for Adobe Digital Marketing Cloud.
Shetty holds a Bachelor’s and Master’s in Computer Science and over 30 patents.  Naval Khosla
Senior Director, Sales Consulting, CX, Oracle India Naval Khosla is the Senior Director for Customer Experience (CX) Solution Engineering team and heads the India CX Pre-Sales team. Naval’s prime focus is to help client organizations in their digital journey, through Oracle CX solutions , by improving their sales, enhancing customer service, and making better outreach to their prospects.
Naval has overall 27 years of diverse IT experience in Technical Sales & Consultancy, Services, Support and Management. Naval has led various industry solutions in areas like Cognitive, Analytics, Smarter Commerce, Marketing, Smarter Cities etc. Prior to Oracle, Naval served & supported Enterprise customers at IBM, Microsoft and other global/Indian IT companies, during various Technical Management roles.  Inderjit Bains
Senior Director, ERP, Cloud GTM As Senior Director for ERP Cloud Go-To Market at Oracle, Indy Bains leads the product marketing direction and strategic vision for ERP Cloud. His professional career spans across leadership roles in Finance, HR, Solution Consulting and Product Marketing. Indy has been a featured speaker at global events presenting on cloud strategy, CFO-CHRO-CIO Office trends and business transformation in the digital age.
Customer & Thought LeadersGaurav Kedia
Vice President, Finance, Wipro Limited I am a Chartered Accountant (CA) and a Company Secretary (CS) by profession. I joined Wipro 16 years back and had stints in Audit, Large Deals and Business Finance. Currently i head the Financial Planning & Analysis (FP&A) function and also I am the Finance Head for Global Operations function. In my role prior to this I was the Finance Head of Manufacturing & Technology Business Unit. The primary charter of FP&A is to improve reporting processes through automation, drive analytics using Tech and Data science, ensure touchless MIS and predict future performance through AI. I am a committed runner and have completed my first full marathon recently.  AMIT MADHAN
President & Group Head - Technology & eBusiness
Thomas Cook (India) Ltd. Amit Madhan is the President & Group Head - Technology & eBusiness at Thomas Cook (India) Limited, India’s largest integrated travel services company. He joined Thomas Cook in 2012 and is responsible for the diverse portfolio spanning Technology Software Services, E-Commerce and IT Infrastructure Services for the group companies. His passion for customer experience is driving him to change various processes and implement new systems to enable different businesses in the Company for smoother operations, digitisation and online customer acquisition.
Amit joined Fairfax group in 2002, being one of the founder members of ICICI Lombard. He has worked extensively in the Financial Services domain in the initial years of his career and then moved to the eCommerce space since 2007. He is credited with having set up www.icicilombard.com- the pioneering E-Commerce portal in the insurance space.
Amit is an Economics Honours graduate from Delhi University, post which he did his MBA from Sydenham College, Mumbai.  Mr. Madhavan Menon
Chairman & Managing Director, Thomas Cook (India) Ltd Mr. Madhavan Menon joined Thomas Cook India in 2000 as the Executive Director responsible for the Foreign Exchange business and stepped up to the position of Managing Director in January 2006; Chairman & Managing Director in January 2016.
Madhavan completed his MBA from George Washington University and undergraduate degree from American University of Beirut.
Madhavan has a varied background, having commenced his career in Banking at Grindlays Bank, Citibank and Emirates Bank and in Birla Sun Life Asset Management Company.
Madhavan is a Member on the Board of Thomas Cook (India) Ltd. and holds Directorships in the various subsidiaries of the company and Catholic Syrian Bank ( Member of Fairfax India Ltd.,) He is also the Chairman of the Fairfax India Charitable Foundation that focusses on bringing down the cost of treating kidney related ailments in India.
During his tenure, Thomas Cook India has made several acquisitions, noteworthy being Kuoni’s Destination Management Specialists across 17 countries, a strategic investment in TravelJunkie Solutions (a new age interactive holiday planning- booking solutions provider), and the recent announcement of its acquisition of DEI (one of the world’s leading imaging solutions and services providers). The Thomas Cook India Group is the largest travel and travel related services company in India with an expanded global foot print that spans 25 countries across 5 continents, with operations in Australia, China, ASEAN, South Asia, Middle East, Southern Africa, Eastern Africa and North America.  Nitin Agarwal
Group CIO & CDO, Edelweiss Group Nitin Agarwal has two decades of experience in global service and IT project delivery across banking, retail and healthcare companies in APAC, Europe and USA.
Prior to joining Edelweiss, he set up three companies as founding member – BrainVisa Technologies (eLearning Platform and service for Global Fortune 500), BigShoeBazaar (Yebhi.com - eCommerce), and Incred (NBFC & Housing Finance Company). He has also been associated with and provided technology solutions for companies like UPS, Microsoft, Pfizer, Johnson & Johnson, Morgan Stanley, Citibank, among others.
Nitin is a Silver Medallist from IIT Delhi. He is an avid traveller and a foodie and enjoys a game of squash.  Amit Das
Director - Human Resource & CHRO, Bennett Coleman & Co. Ltd A seasoned HR professional, Amit Das, has over 30 years of experience of working in Senior Leadership roles at various professionally managed large MNCs & reputed Indian organizations across diverse business sectors, namely, Tata Motors, CESC Ltd, ITW Signode, Britannia Industries Ltd, Taj Group of Hotels, Vodafone, RPG Group, and Reliance Group. He has effectively built and led extensive HR teams, managing the overall responsibility of the HR function in the context of integration of HR with business strategies to facilitate simultaneous growth of Human and Business capital, globally. Amit’s significant part of the experience has been in organization transformation, growth strategy and globalization of initiatives.
An alumni of the Kellogg’s School of Management, Amit currently holds the position of Director-HR & CHRO, Bennett, Coleman & Co. Ltd (Times Group). He is responsible of overall Human Capital Management of the Times Group business entities, which is India’s most diversified & profitable media conglomerate with power brands across print & publishing, television, internet, radio and outdoor domains. The flagship brand, The Times of India, is the world’s largest circulating English Daily and The Economic Times, is the world’s second largest circulating English Business Daily.
A regular speaker at reputed HR Forums, Colleges and Management Institutes, Amit, an avid reader and fitness enthusiast, strongly believes that knowledge grows only when shared and it is important to learn something new every day, as it caters not only to your inherent learning agility but enriches and engages the audience.
Recognized and rewarded for professional contributions by several organisations and management associations across the globe. Amit is one of the most prominent & respected Global HR leaders across industries & sectors. He is a part of the Advisory Board and is a Governing Council Member in several reputed Corporate & Educational Institutions across the country. A globe trotter, Amit understands and integrates multiple cultural diversity and that’s what sets him apart from others.  Anand Maithani
Head-Supply Chain Management & IT (Asia Pacific, Middle East and Africa)
Apollo Tyres Ltd. As Head-Supply Chain& IT, Anand Maithani leads the Supply Chain, IT and Project Management Office for Apollo Tyres in Asia Pacific, Middle East and Africa.
Anand is an Operations specialist with diverse industry experience in the area of Supply Chain Management covering Demand-Supply Management, Inbound, Outbound and In-Plant Logistics. Before joining Apollo Tyres he has worked with PepsiCo India and Philips where he was involved in creating and designing systems in the Operations Planning part of the Supply Chain function.
He firmly believes in the power of technology to solve complex problems of scale and complexity.
He joined Apollo Tyres in 2011 where, among other initiatives, he has led a large scale Supply Chain transformation exercise which has yielded impressive results.
An Electrical Engineer from Nagpur University, Anand also holds a post-graduate diploma in Business Management.
He has keen interest in Sales & Operations Planning, network optimization, Digital & Analytics and supply chain capability building.  Sagar Sen
Vice President & Head - Business IT, Netmagic Solutions (An NTT Communications Company) Demonstrated 20 years success in architecting, developing and implementing software & IT systems aligning business strategies to maximize organizational growth and optimum utilization of emerging technologies. Leading operations of technology, product development & custom software application development with P & L responsibility. KPI driven professional recognized for taking major initiatives, adapting to rapidly changing environments and resolving mission critical issues to ensure bottom line success. Decisive leader for initiatives in organizations of varying size and scope.  Sunil Somarajan
Chief Human Resources Officer, Reliance Capital Ltd Currently working as CHRO at Reliance Capital. Sunil has been with RCL group for the last 14 years where he has handled diversed HR role, i.e. he headed was CHRO for Reliance Money, Reliance International Business and Reliance Nippon Life Insurance as a CHRO and later on moved in to manage the corporate function at as CHRO at RCL.
At RCL, he is responsible to drive HR Technology & Employee Experience for the group. In addition to this he also heads the HR Shared Service function, Corporation HR Functions such as Compensation and Benefits Management, Employee Engagement and Policy Management. He was also instrumental in setting up International Asset Management business in Dubai and Malaysia.
He brings in 20 years+ experience in the field of Human Resource Management and have worked with various brance before he joined Reliance in FY 2006. - Tata Finance (HR & Admin Officer) 1998 – 2000
- Domino’s Pizza India (Regional HR Manager) 2000 – 2003
- Travelgini.com (HR Manager) 2003 – 2004
- Grand Hyatt Mumbai (Personnel Manager) 2004 – 2006
An alumni of NMIMS, and MET College of Management Studies with a honorary certification from Michigan Ross School and IIM Ahemdabad in Strategic HR Management.  Ravi Anantharamiah
Global Controller, Wipro Enterprises (P) Ltd Ravi Anantharamiah is Global Controller of Wipro Enterprises and is based in Bangalore. Wipro Enterprises is a leading player in Consumer Care and Lighting products as well as in the Infrastructure Engineering space.
Ravi is responsible for Financial Reporting, Internal Financial Controls and Shared Services at Wipro Enterprises which has an annual revenue of over INR 10,000 crores and has presence in all geographies across the globe.
Ravi is a finance professional with over 25 years of experience in various facets of finance function such as controllership, manufacturing finance, mergers & acquisitions and taxation. He is a member of Institute of Chartered Accountants of India and Institute of Cost and Works Accountants of India
Ravi is also a frequent speaker at industry forums and professional bodies.  Dr Deepak Deshpande
Chief Human Resource Officer, Netmagic Solutions Dr Deepak Deshpande is currently with Netmagic Solutions as Chief Human Resource Officer. Netmagic, is an NTT Communications company. NTT is world’s second largest telecommunications company and ranked in the top 100 fortune companies.
He has over 25+ years of corporate experience and was associated with Tata Consultancy Services, L&T, BlueStar, Datamatics, Lionbridge, SYSTIME and Trigyn Technologies. He is actively associated with HR movement in IT/ITES companies in Western India. He is a past president and mentor of HR Infotech Association and currently on the Governing Council. Dr Deepak Deshpande is also on NASSCOM's Steering Committee for western region working on Diversity and Inclusion. I was on the Board of Executive Committee of National HRD Network, Mumbai chapter.
He has completed his Ph.D in Management. He did his Business Administration-MBA. He is also Post Graduate in Electronics-MSc and is a Gold Medallist. Besides, he holds a Research Degree in Electronics - M.Phil. He has also successfully completed his Post Graduate studies in Diploma in Marketing Management and Distance Education and General Management.
Dr Deshpande joined Rotary Club of Bombay Powai in 2008. In 2012-13, he was President of the Club. He moved on to the role as Group Co-ordinator in 2013-14. In 2014-15, he was the Co-Chair, Service 15 Projects and in 2015-16, he was Asst Trainer and this year, he is elevated as Assistant Governor in the Rotary International District 3141.
Deepak is widely known in the social media circles. He loves music and is a well-known singer both within HR and Rotary Fraternity. He loves writing and public speaking on personality development, personal effectiveness, motivation & leadership. He has won several awards for his excellence in HR – HR Leadership Award from World of Congress, Best HR Leader Award from Star News, Indira Super Achievers Award, Indian Achievers Award and Rastriya Vikas Ratna Award for CSR.  Vasant Sanzgiri
, Group Head Human Resources, Shapoorji Pallonji Group As a Group Head of Human Resources at Shapoorji Pallonji, Vasant is responsible for Group-wide strategic initiatives and Human Resources in the areas of Talent Management and Leadership Development. He is a member on the boards of several Shapoorji Pallonji Group Companies.
Vasant Sanzgiri is a graduate in Life Sciences from St Xavier's College, Mumbai. He obtained his Masters in Management Studies from Sydenham Institute of Management Studies, Research and Entrepreneurship Education, Mumbai.
Vasant has over 33 years diverse experience having worked in different industries like Hotel (Taj Group of Hotels), Pharmaceuticals & Agro Chemicals (Cyanamid India Ltd), Office Automation (Modi Xerox India Ltd.), FMCG (DCW Home Products), Engineering (Owen Corning India Ltd) and Asset Management (ICICI Prudential AMC Ltd).
Vasant is invited to share his views at various forums and Management institutes across India.
Vasant is married to Dipti, who is the Executive Director Internal Audit, Bharat Petroleum Corp. Ltd and has a son Janesh who is pursuing his Phd. Vasant likes to read and is passionate about traveling. Oracle is committed to promoting a corporate culture that is centered on integrity, accountability and ethical business conduct., please click here for important ethics information regarding this event. |
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