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ORACLE’s SIEBEL CRM GRAND TOUR continues into 2019. The Siebel CRM team is focused on customer success and CRM innovation. Our agenda is designed to provide the right information to help our valued customers and partners with their digital transformation strategies. What we will cover:Siebel CRM Strategy & Roadmap Update The latest strategy and roadmap update, find out about our vision for the Siebel CRM product evolution and the key role it continues to play for companies and their Digital Transformation strategies. Siebel CRM Innovation Highlights With the next release of Siebel CRM around the corner (19.x) we want to bring you up to date and show you the new features and benefits they will deliver. Customer Success Stories Learn from other customers in your region, how they are utilizing Siebel CRM, innovating to distinguish themselves within their industry and are implementing long-term industry-specific strategies with Siebel CRM. Siebel CRM Transformation We will detail the key strategies that our customers are following to successfully get more value from their Siebel CRM deployment. We are seeing our customers complete key Siebel CRM transformation projects faster than ever and augment Siebel CRM with cloud solutions. We want to share these case studies with you and help you realise how easy it can be to move forward.CRM Strategy Time for round-table discussions and focus groups within our Siebel CRM community. Register now - we hope to see you soon. Should you have any queries, please contact Rebecca Dsouza rebecca.dsouza@oracle.com
Time
Presentation
9:00 a.m. – 9:30 a.m.
Registration
9:30 a.m. – 9:50 a.m.
Welcome
9:50 a.m. – 10:30 a.m.
Siebel CRM Executive Strategy Update
10:30 a.m. – 10:50 a.m.
Break
10:50 a.m. – 12:00 p.m.
Siebel CRM Innovation
12:00 p.m. – 1:00 p.m.
Lunch
1:00 p.m. – 2:00 p.m.
Customer Success Case Studies
2:00 p.m. – 2:30 p.m.
Oracle Customer Experience Innovation Showcase
2:30 p.m. – 3:00 p.m.
3:00 p.m. – 3:30 p.m.
Siebel CRM Transformation
3.30 p.m. – 4.00 p.m.
CRM Strategy Discussions – Q&A
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