Oracle: Strategic Accelerators Enabling Modern CX Marketing

June 20, 2019
1:30 PM - 5:00 PM

Location

H Club London
24 Endell St
London WC2H 9HQ
United Kingdom

Do you wish to accelerate your customer experience strategy and vision?

Join us to explore and discuss in an immersive environment!

Enable your current/future thinking and marketing strategy using CX and marketing automation to accelerate towards your strategic business goals.
How can we meet increasing customer expectations in a highly competitive and mobile marketplace?
Gain insight into the latest innovation that is driving your data strategy.
Hear from industry leaders, to understand how they have shaped strategy, unlocked customer value and accelerated brand building & acquisition in the short and long term.
Network with like-minded peers in an immersive, creative environment that will breathe conversation, ideas, methodologies and solutions for effective execution.

1:30 p.m. - 2:00 p.m.

Registration: Networking Tea & Coffee (Optional)

2:00 p.m. - 2:20 p.m.

Host & Executive Welcome - Emma Sutton, Senior Customer Director EMEA, Oracle.

2:20 p.m. - 2:50 p.m.

Industry View - Michael Killeen, Chairman, The CX Company.

2:50 p.m. - 3:20 p.m.

Strategic CX Marketing Overview - Tom Lyons, Senior SE, Oracle.

3:20 p.m. - 3:40 p.m.

Customer View - Mike Croucher, Chief Architect, Travelport.

3:40 p.m. - 4:00 p.m.

Thought Leadership View – Alex Love, CEO, Enigen.

4:00 p.m. - 4:30 p.m.

Strategic Accelerator - Ryan Forrest, Principal Solutions Consultant, Oracle.

4:30 p.m. - 5:00 p.m.

Networking Drinks

May 6

9:00 am

Networking breakfast

11:00 am

Panel discussion and Q&A
Thomas Kurian, EVP, Oracle

2:30 pm

Break

4:00 pm

Keynote: Surpassing Expectation with Oracle's Customer Service
Thomas Kurian, EVP, Oracle

5:00 pm

Partner Keynote: Offerring Robust Solutions for Today
John FPO Smith, CEO Delloite

May 7

10:00 am

Networking breakfast

11:00 am

Panel discussion and Q&A
Thomas Kurian, EVP, Oracle

2:30 pm

Break

4:00 pm

Keynote: Surpassing Expectation with Oracle's Customer Service
Thomas Kurian, EVP, Oracle

5:45 pm

Partner Keynote: Offerring Robust Solutions for Today
John FPO Smith, CEO Delloite

May 8

10:00 am

Networking breakfast

11:00 am

Panel discussion and Q&A
Thomas Kurian, EVP, Oracle

2:30 pm

Break

4:00 pm

Keynote: Surpassing Expectation with Oracle's Customer Service
Thomas Kurian, EVP, Oracle

5:45 pm

Partner Keynote: Offerring Robust Solutions for Today
John FPO Smith, CEO Delloite

May 9

10:00 am

Networking breakfast

11:00 am

Panel discussion and Q&A
Thomas Kurian, EVP, Oracle

2:30 pm

Break

4:00 pm

Keynote: Surpassing Expectation with Oracle's Customer Service
Thomas Kurian, EVP, Oracle

5:45 pm

Partner Keynote: Offerring Robust Solutions for Today
John FPO Smith, CEO Delloite

Emma Sutton
Senior Customer Director, Oracle EMEA

Michael Killeen
Chairman, The CX Company

Tom Lyons
Senior Solution Engineer, Oracle

Mike Croucher
Chief Architect, Travelport

Alex Love
CEO, Enigen

Ryan Forrest
Principal Solutions Consultant, Oracle

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