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Following the success of the Oracle Siebel CRM Roadshows, we are coming back to you, bigger and better, with the SIEBEL CRM GRAND TOUR. The Siebel CRM team is focused on customer success and CRM innovation. Our agenda is designed to provide the right information to help our valued customers and partners with their digital transformation strategies. What we will cover:Siebel CRM Executive Strategy Update The latest strategy and roadmap update, find out how the Siebel CRM product is evolving with our latest release and future innovation pipeline. Understand how we are enabling Siebel CRM to leverage new technologies and hear about recent customer success stories.Siebel CRM Innovation Highlights With the next release of Siebel CRM around the corner (19.x) we want to bring you up to date and show you the new features and benefits they will deliver. Customer Success Stories Learn from other customers in your region, how they are utilizing Siebel CRM, innovating to distinguish themselves within their industry and are implementing long-term industry-specific strategies with Siebel CRM. We will also be recognising 'Thought Leaders' within the Siebel CRM family for their outstanding product innovations and achievements. Siebel CRM and Cloud – Unlocking the Potential As organizations evaluate cloud solutions (applications and platform) we want to ensure our customers can successfully augment Siebel CRM with cloud technologies and 'Unlock the Potential' with minimal business disruption. We aim to remove the fog and provide a clear understanding, helping our customers with their cloud strategies. CRM Strategy Workshop – Shaping the Future Round-table discussion focusing on 'Burning Issues' with perspectives, and providing suggested paths forward to ensure resolution. We want our customers to leave with a clear picture for all their open questions on Siebel CRM. Ready, Steady, Go! – Register now for the Grand Tour events - we hope to see you soon. Should you have any queries, please contact Rebecca Dsouza rebecca.dsouza@oracle.com
Time
Session
9:00
Registration
9:30
Welcome
10:00
Siebel CRM Executive Strategy Update
10:40
Break
11:00
Siebel CRM Partner Case Study
11:30
Customer Success – Department of Home Affairs
12:00
Lunch
13:00
Siebel CRM Innovation
14:00
CAB Member Profiles and Roadmap Discussion
14:30
Winning Strategies for Siebel CRM Transformation
15:00
Final Discussions & Wrap Up
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