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For the past 18 years CCW has been connecting customer care, CX, and contact center leaders across the globe. From the introduction of the first call center in 1960 to the first annual Call Center Week conference in 1999, the industry has been rapidly changing and CCW has been changing alongside it. With a next generation mentality, CCW is dedicated to bringing game-changing ideas and topics to those who are dedicated to providing the best customer experience possible. Today, CCW is one of the world’s largest customer contact event series that runs 3 times a year – in New Orleans, Las Vegas and Austin – CCW now serves more than 3,000 attendees annually.You won’t want to miss the Oracle Communications Interactive Discussion session focused on Live Experience. Register Today
Networking breakfast
Panel discussion and Q&A Thomas Kurian, EVP, Oracle
Break
Keynote: Surpassing Expectation with Oracle's Customer Service Thomas Kurian, EVP, Oracle
Partner Keynote: Offerring Robust Solutions for Today John FPO Smith, CEO Delloite
Tue – May 22
9:00AM – 6:00PM
Wed – May 23
8:00AM – 5:00PM
10:00 am
11:00 am
2:30 pm
4:00 pm
5:45 pm
Oracle is pleased to offer a discount when you register to attend this event.VIPORA
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