Sign In/Register with Oracle Account
Get Directions
Customers have changed. They are always connected, always aware, and always sharing. They demand simple, personalized, and proactive experiences on their terms. They rely on peers for advice and demand a consistent experience across channels. Customer experience is now the main differentiator. This is the reason why delivering a more optimised and personalised Customer Experience is the #1 priority for over 90% of organizations who are leaders in driving customer loyalty and revenue through CX - according to the Fifth Quadrant & Oracle ASEAN Research, September 2017. Join in this session in Kuala Lumpur on 5 December to find out how Oracle CX Cloud can help your business drive operational efficiency, delight your customers and gain competitive edge.
09:30 a.m.
Registration & Welcome Coffee
09:40 a.m.
Opening Address
09:50 a.m.
Mastering the Digital Advantage in Transforming Customer Experience Success increasingly depends on personalized customer experiences, innovative digital business models, and a collaborative work environment, all on an agile IT and network platform.
10:30 a.m.
Outpace Competition and Tackle Disruptors with Innovative Solutions - Customer Success Stories presented by Hitachi Consulting
11:00 a.m.
Driving Modern Consumer Loyalty in the Moment with Oracle CX
11:30 a.m.
Transforming Your Business in the Digital Age
12:00 p.m.
Lunch and Networking
01:00 p.m.
Ends
The agenda may be changed as we fine-tune the content.
share
Oracle is committed to promoting a corporate culture that is centered on integrity, accountability and ethical business conduct., please click here for important ethics information regarding this event.
STAY CONNECTED
