Mobile is everywhere and has changed every part of our lives. The way the work, play, socialise and interact with our families have all been revolutionised by the smartphone. More than 50% of the worlds’ population now carries a smartphone.
But there’s a problem; the number of app installs for an average user have fallen from 8.8 per month in 2015 to practically zero. The average smartphone owner has 27 apps on their phone but typically only uses 4 to 6 regularly. We’re all experiencing “App Fatigue” and it’s becoming increasingly hard for app owners to maintain engagement with their users through their own mobile apps.
Messaging and Chat apps like WhatsApp, Facebook Messenger, WeChat and audio assistants such as Amazon Alexa are where the majority of people are now spending the majority of their mobile moments. In this interactive workshop we’ll show you how Chatbots can leverage these new messaging platforms to engage your customer and employees with new and existing services like never before.
This Interactive roundtable session will last 3 hours including lunch and refreshment breaks and will cover the following agenda:
- Simplifying Enterprise Mobility
- What are ChatBOTs?
- Best Practices for Success
- Demos and Use Cases
- Service Availability
- The Way Ahead
Who should attend
This is aimed at line of business such as Digital Innovators, Marketeers, Customer Service and IT Leaders
Be fast and agile in your mobile conversation and adapt to your audience!