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You’re invited to attend the exciting Oracle Siebel CRM Roadshow! Look forward to the following innovative sessions planned:
Should you have any queries regarding the event, please contact Rebecca Dsouza rebecca.dsouza@oracle.com.
09:00 a.m. – 09:30 a.m.
Registration• Refreshments, coffees and registration.
09:30 a.m. – 10:30 a.m.
Welcome & Delegate Introductions• John Bedford (Product Strategy Manager, Siebel CRM Development, Oracle)• General introductions, goals for today’s event.
10:30 a.m. – 11:15 a.m.
Siebel CRM Executive Strategy Update• John Bedford (Product Strategy Manager, Siebel CRM Development, Oracle)• Strategy update, thematic Siebel CRM Transformation (Vision, Innovation, Value)
11:15 a.m. – 11.30 a.m.
Break
11:30 a.m. – 12:00 p.m.
Customer Success Case Study
12:00 p.m. – 01:00 p.m.
LunchGrab lunch, but don’t go anywhere; the meeting goes on.
01:00 p.m. – 02:00 p.m.
Siebel CRM Innovation• Duncan Ford (Senior Principal Software Engineer, Siebel CRM Development, Oracle)• Latest Innovation Highlights (including: Innovation Pack 2017 & 2018, Siebel Composer, Workspaces, Parallel Development, Test Automation etc.)
02:00 p.m. – 02:30 p.m.
02:30 p.m. – 02:45 p.m.
02:45 p.m. – 03:30 p.m.
Siebel CRM Transformation (Cloud & Hybrid CX solutions)• Loukas Deligiannakis (Manager, Application Sales Consulting, Oracle)• Augmenting Siebel CRM with Cloud CX Suite and Cloud Platforms to achieve rapid digital CX innovation and lower TCO
03:30 p.m. – 04:30 p.m.
Networking and 1:1 Meetings
04:30 p.m.
Finish
John Bedford Director, Product Strategy, Siebel CRM Oracle
Duncan Ford Senior Principal Software Engineer, Siebel CRM Development Oracle
Loukas Deligiannakis Manager, Application Sales Consulting Oracle
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