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Find out the Results of the Latest CX Research Survey of Businesses in ANZ Digital technology has heralded a new era of ultra-personalisation and given brands the ability to understand what each of their customers need and want. But not all organisations are using technology to drive innovation in their marketing, sales and service functions to deliver a personalised experience in a connected and mobile world. Some are being left behind. Join this exclusive roundtable discussion to learn: • The results of the recent ANZ wide survey conducted by 5th Quadrant • How to deliver Smarter CX for both B2B and B2C • Learn how to start on the journey to the Connected Customer • Drive greater business value by using data led analytics and Adaptive Intelligence to fast track great customer experiences
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