Oracle's Siebel CRM Roadshow - Kuala Lumpur

10:00 a.m. – 10:20 a.m.

Welcome
• George Jacob (Group Vice President, CRM Applications, Oracle)
• General introductions, goals for today’s event.

10:20 a.m. – 10:50 a.m.

Siebel CRM Executive Strategy Update
• George Jacob (Group Vice President, CRM Applications, Oracle)
• Strategy update, thematic Siebel CRM Transformation (Vision, Innovation, Value)

10:50 a.m. – 11:00 a.m.

Break

11:00 a.m. – 12:00 p.m.

Siebel CRM Innovation
• George Jacob (Group Vice President, CRM Applications, Oracle)
• Latest features from Innovation Pack 2017
• Innovation Pack 2017, Siebel Composer, Workspaces, Parallel Development, Test Automation

12:00 p.m. – 1:00 p.m.

Lunch
Grab lunch, but don't go anywhere; the meeting goes on.

1:00 p.m. – 2:00 p.m.

Customer Case Study

2:00 p.m. – 2:15 p.m.

Break

2:15 p.m. – 3:00 p.m.

Hybrid CX – Transforming Siebel CRM with Cloud Solutions
• Bingqin Huang (APAC CX Programs Director, Oracle)
• Augmenting Siebel CRM with Cloud CX Suite to achieve rapid digital CX innovation and lower TCO

3:00 p.m. – 4:00 p.m.

Wrap Up and Networking
Informal, coordinated 1:1 networking discussions with the Oracle Siebel CRM product team to respond to topics ranging from CX market trends, Oracle’s CX strategy, the future for Siebel CRM, the Siebel product roadmap and/or cloud solutions.

4:00 p.m.

Finish