Oracle Field Service Cloud Implementation Bootcamp for Partners
Exclusive Live Event
9:00 AM~~5:00 PM~~(GMT+02:00) Brussels, Copenhagen, Madrid, Paris~~March 6, 2017~~March 10, 2017
9:00 AM~~March 6, 2017
2017-03-06 09:00:00
Time Left to Register
days
hrs
mins
Mar 06 -
March 10, 2017
9:00 AM - 5:00 PM
Oracle Office Madrid
Calle Jose Echegaray 6B, Edificio B3, Parque Empresarial Las Rozas
Madrid
Spain
Register for Event
Oracle Field Service Cloud Implementation Bootcamp for Partners
This 5 day training is designed to provide implementation individuals with the knowledge and skills to implement Oracle Field Service Cloud Service. Consultants will learn more about configuration and integration with Oracle Field Service. This is a bootcamp based activity where you will be able to apply the learning to future consulting engagements through a series of highly engaging presentations, interactive configuration and development exercises.
Places are restricted to max. 2 individuals per partner as number of available places is limited. Oracle reserves the right to decide on the acceptance of registrations.
This event is free for Partners.
Oracle Field Service Cloud Implementation Bootcamp for Partners
Monday – Day 1
Time
Topic
Comments
09:30-09:45
Welcome & Introductions
09:45-10:30
OFSC Overview
What is Field Service Management?
What is OFSC? Underlying Principles
10:30-10:45
BREAK
10:45-12:30
Modules, Architecture & Implementation Methodology
Module Descriptions, followed by “A day in the life”
OFSC Architecture
Implementation Methodology
12:30-13:30
LUNCH
13:30-15:00
OFSC System Demo
& Exercises
Environment refresh
Resource Tree
Work Area
Work Area Views
Split Screen
Menu Tabs
15:00-15:15
BREAK
15:15-16:30
OFSC System Demo
& Exercises
Part 2
User Menu
Activity Detail Screen (Overview)
Hints
Filters
Mobile
Tuesday – Day 2
Time
Topic
Comments
09:30-11:00
OFSC Entities:
Resources & Exercises
Resource Types
Work Zones
Work Skills
Resource info
11:00-11:15
BREAK
11:15-12:30
OFSC Entities:
Resources & Exercises
Part 2
Locations
Shifts & Calendars
Inventory
Teamwork
Building the Resource Tree
12:30-13:30
LUNCH
13:30-15:00
OFSC Entities:
Users & Exercises
User Types
User Configuration
Login Policies
15:00-15:15
BREAK
15:15-16:15
OFSC Entities:
Activities & Exercises
Activity Types
Work Skill Conditions
Time
Data
Inventory / Equipment
Links
16:15-17:00
OFSC Entities:
Inventory & Exercises
Inventory Types & Moving inventory
Triggers
Wednesday – Day 3
Time
Topic
Comments
09:30-11:00
Capacity / Quota Management
& Exercises
Capacity Categories
Time Slots
Display
Business rules
Resource Settings
11:00-11:15
BREAK
11:15-12:30
Capacity / Quota Management
& Exercises
Part 2
Setting Quota bucket settings
Setting Quota
12:30-13:30
LUNCH
13:30-15:30
Screen configuration:
Properties/Display
& Exercises
Properties
Screen Configuration
Action Management
Themes
15:30-15:45
BREAK
15:45-16:30
Company Configuration
Oracle Maps / External Map Layers
Display Settings
Business Rules
Statistic Parameters
16:30-17:00
Glossary & Languages
& Exercises
Glossary & Internationalisation
Languages
Thursday – Day 4
Time
Topic
Comments
09:30-11:00
Routing
& Exercises
Concepts
Routing plans
Immediate Activity Assignment
Sequential Routing
Applying Filters
11:00-11:15
BREAK
11:15-12:00
Location
HTML5 GPS & LBS
Telemetry (Resource trace & real time)
Compliance
12:00-12:30
Dashboards
& Exercises
Dashboards (add, remove, modify)
12:30-13:30
LUNCH
13:30-14:00
Reporting / Data extract
& Exercises
Reports (standard reports & settings)
Schedule Reports
Daily Extracts (entities & field extracts)
14:00-15:00
Outbound Notification
& Exercises
Notification Triggers
Message Scenarios and Steps
15:00-15:15
BREAK
15:15-16:30
Collaboration
& Exercises
User/Resource Mapping
Collaboration groups
Helpdesks
16:30-17:00
Forecasting
Concepts
Data Sets
Friday – Day 5
Time
Topic
Comments
09:30-11:00
OFSC APIs
SDK Overview
Introduction to integration, and how OFSC is accessed via the APIs.
Purpose and capabilities of the API’s
11:00-11:15
BREAK
11:15-12:30
OFSC APIs
SDK Overview
Part 2
Purpose and capabilities of the API’s (Part 2)
12:30-13:30
LUNCH
13:30-15:00
‘A Day in the Life’ via OFSC APIs
& Exercises
Live demonstration of how APIs actually work.
15:00-15:15
BREAK
15:15-16:00
‘A Day in the Life’ via OFSC APIs
& Exercises
Part 2
Live demonstration of how APIs actually work.
16:00-16:30
Wrap up & Course Assessment
Wrap up what we have learned on the training and a 10 question assessment
Registration Information
In order to submit your registration you will be asked to login using your OPN (Oracle PartnerNetwork) account credentials. In case you do not have an OPN account please review the information available on the
Oracle PartnerNetwork portal
on how to create the account. This process will also ensure your certifications are aligned to your company ID.
Agenda
Monday
Tuesday
Wednesday
Monday, Sept 29
10:00am - 10:25am
Growing Your Business with Avnet and Oracle
Chuck Scalia - Avnet
10:30am - 10:55am
Oracle Partner Store Tour
Titina Ott & Simon Davis
11:00am - 11:55am
Oracle Cloud Programs for Partners
Tim Dwyer
12:00pm - 12:55pm
Transforming Your Business to Capture Profit in the Cloud
Tim Dwyer
1:00pm - 1:25pm
Cloud Model Choice: Private, Hybrid and Lesser-Known Models for Partners
Lee Bank
1:30pm - 1:55pm
Differentiate with Specialization
Pablo Hanono
2:00pm - 2:25pm
Discover the Latest in Partner Training for Solutions Specialists
Ian Reed & Dana Hutanu
2:30pm - 2:55pm
Oracle Exastack Programs for ISVs - Get Ready. Get Optimized.
Go to Market.
Mary Hadinger, Michael Khoo & Mary-Beth Provencal
3:00pm - 3:25pm
Using Advanced Customer Support to Close Deals & Increase Customer Satisfaction
Steve Turner
3:30pm - 3:55pm
Oracle PartnerNetwork Evolving to Grow Your Business
Kimberly Lasseter
4:00pm - 4:25pm
Making Money with Oracle - NAS Partners Only
Jeff Barteld & Vivian Vasquez
4:30pm - 4:55pm
Marketing Tools & Resources: An Overview (Part I)
Valerie Lambert, Raluca Titirig & Kelly Greenly
5:00pm - 5:25pm
Building a Fully Integrated Marketing Plan
Janine Dolan - Channel Maven
Tuesday, Sept 30
10:00am - 10:25am
Oracle Exastack Programs for ISVs - Get Ready. Get Optimized. Go to Market.
Mary Hadinger, Michael Khoo & Mary-Beth Provencal
10:30am - 10:55am
Arrow Electronics – Is Your Company Ready for the Cloud?
DeeDee Lear, Jeff Teeter, Mark Taylor & Scott Nelson – Arrow
11:00am - 11:25am
Welcome to the Network - The Oracle PartnerNetwork
Pablo Hanono
11:30am - 11:55am
Making Your Website a Leadgen Machine
Jennifer Reed - Channel Maven
12:00pm - 12:25pm
Discover the Latest in Partner Training for Solutions Specialists
Ian Reed & Dana Hutanu
12:30pm - 12:55pm
Oracle Partner Store Tour
Titina Ott & Simon Davis
3:30pm - 4:25pm
Oracle Cloud Programs for Partners
Tim Dwyer
4:30pm - 5:25pm
Transforming Your Business to Capture
Profit in the Cloud
Tim Dwyer
Wednesday, Oct 1
10:00am - 10:25am
Making Money with Oracle - JAPAC, EMEA and LAD Partners
Jeff Barteld & Vivian Vasquez
10:30am - 11:25am
Oracle Cloud Programs for Partners
Tim Dwyer
11:30am - 12:25pm
Transforming Your Business to Capture Profit in the Cloud
Tim Dwyer
12:30pm - 12:55pm
Cloud Model Choice: Private, Hybrid and Lesser-Known Models for Partners
Lee Bank
1:00pm - 1:25pm
Oracle PartnerNetwork Evolving to Grow Your Business
Kimberly Lasseter
1:30pm - 1:55pm
Marketing Tools & Resources: Key Benefits (Part II)
Valerie Lambert, Raluca Titirig, Chris Keegan & Rachel Fisher (SharedVue)
2:00pm - 2:25pm
Using Advanced Customer Support to Close Deals & Increase Customer Satisfaction
Steve Turner
2:30pm - 2:55pm
Oracle Partner Store Tour
Titina Ott & Simon Davis
3:00pm - 3:25pm
OPN Knowledge Zones - What Are You Missing That is Impacting Opportunities?
Steve Lemme & Chris Keegan
Prerequisites
[Short Introduction][This should be one paragraph with two sentences. This brief summary should catch the partners attention and convince them to look at this course. Use the present tense. DO NOT replicate information that will be addressed in the body of the event page – e.g. the delivery format of the course, such as In this instructor-led course… or the targeted audience such as This training event is for implementation consultants...]
What will we cover
[This should be two paragraphs long and approximately four sentences in each. Describe the benefits to the partner of attending the event. Use the present tense. Do not restate the agenda topics. Try to give the students a good overview of the course. DO NOT replicate information that will be addressed in the body of the event page]
Learn To
Position and demonstrate Oracle’s database security options.
Create block storage databases.
Build rules file.
Analyze data in Microsoft Office by using Smart View.
Workstation Requirements
[Short Introduction][This should be one paragraph with two sentences. This brief summary should catch the partners attention and convince them to look at this course. Use the present tense. DO NOT replicate information that will be addressed in the body of the event page – e.g. the delivery format of the course, such as In this instructor-led course… or the targeted audience such as This training event is for implementation consultants...]
What will we cover
[This should be two paragraphs long and approximately four sentences in each. Describe the benefits to the partner of attending the event. Use the present tense. Do not restate the agenda topics. Try to give the students a good overview of the course. DO NOT replicate information that will be addressed in the body of the event page]
Learn To
Position and demonstrate Oracle’s database security options.
Create block storage databases.
Build rules file.
Analyze data in Microsoft Office by using Smart View.
Overview
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