Exclusive Live Event
8:00 AM~~6:00 PM~~(GMT-06:00) Mountain Time (US & Canada)~~May 5, 2015~~May 6, 2015 8:00 AM~~May 5, 2015  | May 05 - May 6, 2015
8:00 AM - 6:00 PM |
| Oracle Office Redwood City 350 Oracle Parkway Redwood City CA 94065 United States |
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| North America Oracle CX Partner Enablement Summit
Great news! We’re bringing back our exclusive two-day summit for our top CX partners: The North America CX Partner Enablement Summit in Redwood Shores, California on May 5 and 6. Join Us and Learn How to Grow Your CX Practice! The CX Partner Enablement Summit is a can’t miss event if you are serious about expanding your Customer Experience practice. This will be a great opportunity to understand the value of the complete Oracle CX Portfolio. The goal of this summit will be to give you, our CX partners, the opportunity to understand: - Oracle's complete CX portfolio
- How you can leverage it
- Sales Plays
- Integrations
- Product Updates
- Available Oracle assets
Who Should attend? - OPN partners that want to understand how to be successful leveraging Oracle's complete CX Platform Solutions
- OPN partners with a CX go-to-market practice
- OPN partners that want to know more about Oracle's complete CX portfolio
Oracle executives driving the different product areas will share their insight on new products and market trends, go-to-market plans and sales opportunities. There is no registration fee for Oracle partners! Don't miss out on attending this key Oracle Partner Enablement event and REGISTER NOW! In order to submit your registration you will be asked to log in using your OPN (Oracle PartnerNetwork) account credentials. In case you do not have an OPN account, please review the information available on the Oracle PartnerNetwork portal on how to create the account. This process will also ensure your certifications are aligned to your company ID. | | 8:30am - 8:45am | Welcome
Room Auditorium
Joel Borellis, Group Vice President, Partner Enablement |
| | | | 8:45am - 9:30am | Oracle Customer Experience Strategy
Room Auditorium
Meg Bear, Group Vice President, Oracle Cloud Social Platform |
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| | 9:30am - 10:15am | Oracle Integration Cloud Service
Room Auditorium
Ed Macosky, Senior Director, Software Development
Ramkumar Menon, Principal Product Manager
The Oracle Integration Cloud Service dramatically simplifies cloud-to-cloud and cloud-to-on-premises integration. Learn about native connectivity to Oracle SaaS applications and new ease of use features for third-party application integration including prebuilt maps, flows and much more. |
| | | 10:30am - 11:15am | Challenges for the VP of Sales, and Fusion R10
Room Auditorium
Arvindh Balakrishnan, Vice President Application Business Group (CX/CRM)
Laurent Pacalin , Group Vice President, Product Management
This session will talk about how we are aligning our global go to market in FY16 with the challenges associated with the VP of Sales, and how Fusion R10 is the ideal SFA platform for the enterprise. |
| | | | 11:15am - 12:00pm | Oracle Services Cloud
Room Auditorium
Stephen Fioretti, Vice President, Product Management
With technology and customer expectations changing faster than ever, delivering great customer experiences are more difficult than ever. The customer service and support role has a dramatic impact on a customer’s overall experience. We will share how our Oracle Service Cloud solution is helping organizations deliver differentiated service and support across the web, mobile, social and contact center channels. |
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| | | | | 1:00pm - 1:45pm | Sales Performance Management
Room Auditorium
Jason Loh, Global Solutions Manager, SPM |
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| | 1:45pm - 2:30pm | A Sky-High Overview : Oracle Social Cloud
Room Auditorium
Meenakshi Tripathy, Senior Director, Program Management, Social Cloud
Sure, social grew up in the marketing department, but its benefits touch almost every business function, from service to commerce to product development. Oracle Social Cloud delivers powerful social management capabilities that are integrated with Oracle Customer Experience applications for a complete social business solution. In this session, learn how Oracle is continuing to innovate within the Oracle SRM platform and how Oracle SRM solutions will become further integrated across key Oracle CX applications, including Oracle Marketing Cloud. |
| | | | 2:30pm - 3:15pm | Oracle Marketing Cloud
Room Auditorium
Jeffrey Clayton, Vice President, Alliance & Channels System Integrators |
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| | | | | 3:30pm - 4:15pm | Oracle CPQ
Room Auditorium
Chris Shutts, Vice President, Product Development |
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| | 4:15pm - 5:00pm | Oracle Commerce Cloud Overview and Demo
Room Auditorium
Alistair Galbraith, Senior Director, CX Product Strategy
Brenna Johnson, Senior Principal Product Manager |
| | | | 5:00pm - 5:15pm | Wrap-up
Room Auditorium
Todd Schorle, CX Partner Enablement Manager |
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| | 5:30pm - 7:00pm | Reception
Sofitel Hotel |
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Wednesday, May 6
Go-to-Market Track | | | | 8:15am - 8:30am | Opportunity for Partners with CX
Room Auditorium
Paul Brown, Vice President, North America CX Alliances & Channels
Hear why it’s crucial for partners to prepare their cloud business to thrive, as the playing field has changed dramatically from an on premise to cloud model. 70% of CIO’s and 80% of line of business owners are being asked by their company’s board to provide more strategic value and consider cloud solutions first to solve business challenges. This is a huge opportunity for partners to deliver services that will improve a company’s ROI, agility, and flexibility, and allow partners to quickly leapfrog the competition with Oracle CX solutions. |
| | | | 8:30am - 9:00am | Oracle Platform-as-a-Service for CX and Cloud Marketplace
Room Auditorium
Sanjay Sinha, Vice President, Platform Products
Shishir Agarwal, Senior Director, Platform Products
This session will focus on how partners can leverage Oracle PaaS to Extend Oracle SaaS Applications. It will cover Oracle’s platform offerings, Oracle Cloud Marketplace and how partners can leverage it to build their cloud business. |
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| | 9:30am - 10:30am | Forrester Analyst Report
Room Auditorium
Ian Jacobs, Sr. Analyst, Application Development and Delivery Professionals
Ian Jacobs is an expert in customer relationship management (CRM) and call centers, with a focus on customer experience and agent experience. Ian is an award-winning columnist, is regularly quoted in major global publications. |
| | | 10:45am - 11:45am | Integrate
Oracle Marketing Cloud: It's Time to Automate Your Demand Gen
Room Auditorium
Ed Laplante, Integrate, Director Sales Strategic Accounts & Alliances
Jim Misuraca, Alliance Director, OMC AppCloud |
| | | | 11:45am - 12:30pm | SPM and MDM Opportunities Expanding Past Sales Cloud
Room Auditorium
Arvindh Balakrishnan, Vice President Application Business Group (CX/CRM) |
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| | | | | 1:15pm - 2:15pm | Exploring Opportunities with Field Service Cloud
Room Auditorium
Jeff Wartgow, Product Management
Meet the newest member of the Oracle Service Cloud product family – Oracle Field Service Cloud. In this session you will receive a complete overview the Oracle Field Service Cloud product line, insights into high value use cases, and important information on how to position this product offering. |
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| | 2:15pm - 3:15pm | Oracle Commerce Cloud Opportunities
Room Auditorium
Kristen Flanagan, Director, Product Management
Brenna Johnson, Senior Principal Product Manager |
| | | 3:30pm - 4:30pm | Oracle Integration Cloud Service
Room Auditorium
Ed Macosky, Senior Director, Software Development |
| | | | 4:30pm - 5:30pm | CX Enablement Team Panel
Room Auditorium
Steve Hoodmaker
Todd Schorle
Karl Helfner
Wendi Durnin
David Saint Michel
Mahendran Duraisamy |
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| | 5:30pm - 5:45pm | Wrap-up
Room Auditorium
Todd Schorle, CX Partner Enablement Manager |
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Wednesday, May 6
Practice Development Track | | | | 8:30am - 9:30am | Oracle Platform-as-a-Service for CX and Cloud Marketplace
Room Audoitorium
Sanjay Sinha, Vice President, Platform Products
Shishir Agarwal, Senior Director, Platform Products |
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| | 9:30am - 10:30am | Forrester Analyst Report
Room Auditorium
Ian Jacobs, Sr. Analyst, Application Development and Delivery Professionals
Ian Jacobs is an expert in customer relationship management (CRM) and call centers, with a focus on customer experience and agent experience. Ian is an award-winning columnist, is regularly quoted in major global publications. |
| | | 10:45am - 11:45am | Best Practices in Implementing CPQ
Room 103
Steve Padilla, Consulting Practice Director
Asten Buckles, Managing Principal Consultant |
| | | | 11:45am - 12:30pm | The Opportunity for Knowledge in The Cloud
Room 103
Nav Chakravarti, VP, Product Management, Oracle’s Knowledge Management |
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| | 12:30pm - 1:15pm | Lunch Break |
| | | | 1:15pm - 2:15pm | Sales Cloud Implementation Best Practices
Room 103
Steve Buchan, Senior Director, Product Management
Jim Lange, Product Development Customer Success Manager |
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| | 2:15pm - 3:15pm | Put It Forward
Oracle Marketing Cloud: Focus on Your Data, Not on Access Limitations
Room 103
Mark Cowan, Put It Forward, CDO
Jim Misuraca, Alliance Director, OMC AppCloud |
| | | 3:30pm - 4:30pm | Oracle Social Cloud: Demo & Product Updates
Room 103
Christine Fong, Sales Consultant |
| | | | 4:30pm - 5:30pm | CX Enablement Team Panel
Room Auditorium
Steve Hoodmaker
Todd Schorle
Karl Helfner
Wendi Durnin
David Saint Michel
Mahendran Duraisamy |
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| | 5:30pm - 5:45pm | Wrap-up
Room Auditorium
Todd Schorle, CX Partner Enablement Manager |
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Logistics
Summit Venue
Oracle Conference Center
500 Oracle Parkway
Redwood Shores, CA 94065 Reception VenueSofitel San Fracisco BayAddress: 223 Twin Dolphin Drive, Redwood City, CA 94065 Date : Tuesday, 5th may 2015 Time: 5:30 PM - 7:00 PM Dress Code & Weather
Dress Code Conference:Business Attire Reception (May 5th):Business Casual Wheather Low Temperature 10°C 50°F High Temperature 17°C 63°F Contacts
For all enquiries regarding:
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