Re-Imagine Your Customers' Odyssey!
Your customers are embarking on a journey with your brand. We can show you how to guide their experience along the way.
Journey mapping is a customer-focused, in-demand methodology that allows you to look through your customers’ eyes and understand their experience with your brand.
To learn about this powerful tool, please join Oracle for a Customer Experience (CX) Journey Mapping Workshop. This workshop will be packed with leadership best practices that impact CX initiatives, real-world examples, and exercises to help you become skilled at viewing your company and products as a customer does. You will walk away with ideas to implement new processes and solutions for your organization.
Top Reasons to Attend:
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Learn an outside-in approach to mapping the journeys your customers have with your brand
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Uncover CX challenges and areas that need improvement within your business
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Take away actionable CX tools to boost key business measures: acquisition, cross-selling, satisfaction, retention, and loyalty
This workshop is complimentary. Share this invitation with your peers in sales, marketing, customer service, and operations within your organization. Cross-functional teams are encouraged to attend.
Space is limited, register today.
Who should attend:
- Managers and Directors
- Marketing, Sales, and Customer Service LoB
- Social Media and Customer Experience Strategists
Join the Conversation
@OracleCX #CXJourney