Exclusive Live Event

8:00 AM~~5:00 PM~~(UTC-06:00) Central Time (US & Canada)~~February 13, 2014~~February 13, 2014
2014-02-13 08:00:00
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February 13, 2014
8:00 AM - 5:00 PM
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The Fairmont Hotel, Millennium Park
The Fairmont Hotel, Millennium Park
200 North Columbus Drive, Chicago, IL 60601
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Highlights

Want to master cross-channel commerce, deliver an exceptional customer experience, and lead in the complex world of B2B commerce?

Join us at the annual Oracle B2B Commerce Summit in February 2014 to learn how to achieve all of this and more. We'll dive into the unique challenges facing B2B commerce professionals and provide an inside perspective on the innovative solutions that drive success.

What's New?
We've added new speakers from brands that have paved the way for B2B success. Michael McMahon, Medline's VP of eCommerce, will reveal how his company uses B2C tactics to exceed customer expectations. Lawson Products' Jody Yeganeh, Senior Director of eCommerce, will share tips for delivering exceptional product content online. Shankar Sitapati, Director of Enterprise Applications at National Pen will explain their customers' smooth shopping experience across all channels with customized catalogs, self service design, and a streamlined checkout. And Forrester's Principal Analyst, Peter Sheldon, will discuss trends, forecasts, and strategies to help you claim a slice of the $559 billion U.S. B2B eCommerce market.

Learn from the B2B Leaders
B2B commerce is on the rise, especially when it comes to the Web. Forrester Research predicts U.S. B2B e-commerce sales will hit $559 billion annually by the end of 2013—double B2C sales! Are you prepared to capitalize? This summit will feature real-world case studies from your peers leveraging technology and B2C tactics to exceed customer expectations. You'll hear from B2B thought leaders across industries. Stay tuned for speaker announcements.

Speakers Provide Insight in Every Area of B2B Commerce


Medline
Michael McMahon
VP of eCommerce, Mediline Industries

Michael Evans,
eCommerce Manager
Lawson
Jody Yeganeh
Senior Director, eCommerce, Lawson Products
National Pen
Shankar Sitapati
Director of Enterprise Applications, National Pen
Forrester Research
Peter Sheldon
Principal Analyst eCommerce, Forrester Research
Deluxe Corp
Tim Carroll,
VP eCommerce

Todd Sather,
VP IT, Deluxe Checks
Parts Now
Mary Ann Cutshall,
VP of Technology Transformation, PartsNow
 

John Andrews, VP, Product Management, Oracle.




Register Now for this Premier Event

The summit is the only event of its kind, offering exclusive networking and learning opportunities for B2B Commerce professionals. Don't miss out. Click on the Register for Event button or call 1.800.820.5592, ext. 12084.

Carolina Biologicals, featured at last year's summit and Oracle OpenWorld, uses Oracle Commerce to enhance its customer experience. Watch this video to learn how.
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Agenda
 
8:00 a.m. Networking Breakfast
 
9:00 a.m. Oracle Welcome, Introductions, Agenda Overview
Justin King, Commerce Strategist; John Andrews, VP, Product Management
 
9:15 a.m. B2B commerce Trends & Forecasts
Peter Sheldon, Principal Analyst, eCommerce, Forrester Research
 
10:00 a.m. Delivering Multichannel B2B Commerce with Effective Product Information & Content Management
Jody Yeganeh, Senior Director, eCommerce, Lawson Products
 
10:45 a.m. Networking Coffee Break
 
11:00 a.m. Dealing with Multi-Channel Commerce Complexity
Shankar Sitapati, Director of Enterprise Applications
 
11:45 a.m. Cashing in on eCommerce: NCR Case Study
Steve Olds, IT Senior Manager, NCR & Sunil Oberoi, AVP & Global Head, Digital and OmniChannel Business, HCL Technologies
 
12:15 p.m. Networking Lunch
 
1:15 p.m. Transforming your Business through eCommerce
Mary Ann Cutshall, VP of Technology Transformation, PartsNow
 
2:00 p.m. How Medline Industries Delivers B2C-like Experiences in B2B with Oracle Commerce
Michael McMahon, VP of eCommerce, Medline & Michael Evans, eCommerce Manager, Medline
 
2:45 p.m. Networking Coffee Break
 
3:15 p.m. From offline to online. Deluxe transformation to eCommerce.
Tim Carroll, VP eCommerce & Todd Sather, VP IT, Deluxe Checks
 
4:00 p.m. Oracle Closing Comments
John Andrews, VP Product Management, Oracle
 
4:15 p.m. Networking Cocktail Reception
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Speakers
Featured Speakers

John Andrews
John Andrews
VP, Product Management, Oracle
Peter Sheldon
Peter Sheldon
Principal Analyst eCommerce, Forrester Research

At this conference, Peter will discuss Forrester's latest research on B2B commerce trends, forecasts, and overall landscape. He will examine the evolving relationships and strategies between key stakeholders (for example retailers, branded manufacturers, wholesalers, etc). In addition, he will discuss the industries and company profiles that will be most affected by B2B ecommerce, what these companies should anticipate, and the strategies that should be employed in response to such trends.

Forrester Research
Jody Yeganeh
Jody Yeganeh
Senior Director, eCommerce, Lawson Products

Delivering Multichannel B2B Commerce with Effective Product Information & Content Management

B2B organizations selling online today face many pressure points to get their products to market through multiple sales and distribution channels. Collecting data from vendors and external content for reselling and distribution is a challenge. Effective onboarding, cleansing, authoring, and standardizing of product data can mean the difference between sales won and lost in the digital world. Learn how Lawson Products improves its speed to market and B2B customer experience by mastering their product content and information effectively for their multichannel commerce initiatives.

Lawson
Shankar Sitapati
Shankar Sitapati
Director of Enterprise Applications, National Pen

National Pen Company is the premier source for all business marketing needs, featuring a huge selection of promotional products, custom-imprinted pens, and logo pens. National Pen delivers a sophisticated, multichannel selling strategy along with a superior customer experience. From concept via customized catalogs, to self service design, to checkout, National Pen provides a smooth experience for shoppers across all channels. Come to this session to learn how National Pen Company delivers all this, and the differences between implementing in a B2B vs B2C environment.
National Pen
Steven Olds
Steven Olds
IT Senior Manager, NCR

Sunil Oberoi
Sunil Oberoi
AVP& Global Head, Digital and OmniChannel Business, HCL Technologies

HCL Technologies, will talk about the key trends in the e-Commerce space and business challenges faced by organizations with B2B Commerce. Then NCR Corporation will discuss NCR’s My NCR eCommerce Portal program, challenges faced and addressed during this program and a future roadmap for this Commerce journey at NCR.
HCL Technologies
Mary Cutshall
Mary Ann Cutshall
VP of Technology Transformation, PartsNow

When B2B companies talk about eCommerce, often they also talk about how eCommerce is transformational. Mary Ellen, CIO of PartsNow will talk about the complete Transformation that PartsNow went through and how they have balanced the complexity of their business with providing a great customer experience in their eCommerce site.

Parts Now
Michael McMahon
Michael McMahon
VP of eCommerce, Medline Industries
Michael Evans
Michael Evans
eCommerce Manager

How Medline Industries Delivers B2C-like Experiences in B2B with Oracle Commerce

Selling online has become a business imperative for B2B companies, and delivering B2C-like experience is giving the best ones an edge over their competition. Oracle Commerce offers personalization capabilities that allow online businesses to vary content based on user characteristics. In this session, Medline, a large B2B healthcare products customer explains how the Oracle Commerce personalization capability delivers relevant customer experiences to their target segments. The session includes a discussion of the planning process necessary for deploying this personalization initiative. In addition to a brief discussion of the technical requirements, there will be an overview of human resource requirements necessary to manage the implementation and ongoing personalization maintenance.


Medline
Todd Sather
Todd Sather
VP IT, Deluxe Checks
Tim Carroll
VP eCommerce, Deluxe Checks

As Deluxe approaches its 100 year anniversary, it continues its transformation beyond a check printer. Within its Small Business unit, there is a strong focus on expanding its Marketing and Other Services (MOS) offerings and upselling/cross-selling new product & service offerings into its 4 million + customers. Various eCommerce solutions are key to that focus and transformation, along with ongoing improvements in the configuration/personalization experience. This session will provide an overview of these activities, including how Oracle ATG is assisting Deluxe to deliver key experiences and valuable products & services to its Small Business customers.


Deluxe Corp
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Sponsors
Premier sponsor
HCL
Preferred sponsors
AaxisiBizSoft
McFadyen SolutionsProfessional Access
Sapient NitroVachio Solutions
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Venue
The Fairmont Hotel, Millennium Park
200 North Columbus Drive
Chicago, IL 60601

Map & Directions

Fairmont Chicago Hotel

Make your reservations now:
Toll Free: 866 540 4408
chicago@fairmont.com
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Justify the Trip
Why you should attend:
  • Hear successful companies explain their B2B Commerce experiences and achievements.
  • Learn about the State of the B2B Industry, according to Forrester Research.
  • Visit with eight companies who have solutions that can help you achieve your business objectives.
  • Meet Oracle Customer Experience executives who want to understand your company's issues and offer solutions.
  • Network with your peers.
  • Single day packed with comprehensive information you would not otherwise receive.
 
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