Exclusive Live Event
9:38 PM~~9:38 PM~~(GMT-07:00) Pacific Time (US & Canada)~~September 28, 2014~~October 2, 2014
9:38 PM~~September 28, 2014 | September 28 – October 2, 2014 |
| Marriott Marquis
780 Mission St
San Francisco, CA 94103 |
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Join the Enterprise Communications Academy at Oracle OpenWorld 2014
In the multichannel world, collaboration is no longer about being a connected enterprise. You need to be a hyper-connected enterprise, and your infrastructures must connect staff across mobile, chat, web, PC and tablets in a secure, scalable, and sustainable manner.
Our dedicated Academy is designed to give you a rich, focused and exciting communications learning experience in 24 hours, passes include access to: -
Private Lunch @ Hotel Palomar featuring Oracle’s deployment of SBCs with Martin Cotter, Senior Director, Oracle IT
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10+ interactive Sessions featuring customers and product experts for business and technical delegates
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"Hyper-Connected" Demo Zone with over 10 live product demos
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Pre-booked Meetings with your peers already profiting from of our hyper-connected enterprise solutions
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OpenWorld Customer Appreciation Concert (headliners to be announced)
Contact jon.jackson@oracle.com for more information about the Oracle Enterprise Communications Academy or your local representative for more information on Oracle OpenWorld 2014.
Hyper-connected Demo-zone section:
Hyper-connected Enterprise: This demonstration illustrates key functions in the Hyper-connected Enterprise solution: Call routing and forking using Active Directory policies; multivendor interop between Cisco, Avaya and Microsoft UC systems; Realtime monitoring and troubleshooting tools; BYOD support; compliance recording and SIP trunking.
WebRTC delivers Cloud Collaboration: The OCUCS and OCWSC demonstration highlights presence aware communication, WebRTC enabled collaboration (audio, video and screen sharing), consolidated calendaring, context enabled search, social and anytime-anywhere access. Unified Communications with webRTC bring all interested parties together for real time voice, video, and data sharing. By securely logging into the site, all parties benefit from reliable web communications, interoperability between devices, and conferencing capabilities.
Cloud Billing In a Digital Economy: The digital lifestyle is influencing both B2B and B2C interactions and causing Enterprises and Communication Service Providers alike to focus on new ways to participate in the digital economy. Enterprises are morphing into SaaS providers and CSPs are scrambling to launch value added services in an effort to retain their customers. As we see a shift from physical to digital goods there has been a strong focus on creating recurring revenue streams, launching new services, and nurturing the customer relationship. A flexible and robust cloud billing solution is vital to help reduce complexity, increase speed and generate powerful momentum through subscription-based business models.
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Sessions:
Oracle on Oracle: The Enterprise Communications Architecture and How Oracle IT Is Deploying It
The Oracle strategy for the hyper-connected enterprise helps organizations address the critical challenges they face when deploying advanced unified communications (UC) applications to enhance worker productivity and improve the quality of customer interactions. This session presents the Oracle architecture for next-generation end-to-end IP communications and how the Oracle IT team is deploying it to connect, secure, and control the UC services delivered to the company’s 120,000+ employees.
A New IMS-Like Architecture for Enterprise Applications
Can enterprises leverage the principles of the service provider IP Multimedia Subsystem (IMS) to make their networks more extensible without busting their budgets? This session describes an IMS-like architecture that enterprises can deploy to simplify the integration of new productivity-enhancing applications while protecting existing investments.
Integrating Communications and Business Applications for Increased Productivity
In this session, hear how one of Oracle’s enterprise customers has improved customer service levels and productivity by integrating voice communications into its web-based business applications. The session describes its journey and the lessons learned along the way.
WebRTC: What Is It, and Why Are Enterprises Excited by It?
Attend this session to get an introduction to the WebRTC protocol and learn how enterprises can use it to enhance customer experiences and make communications more mobile and ubiquitous. Oracle experts in the session describe the fundamentals of WebRTC, which delivers voice, video, and data sharing through standard web browsers. They share their forecast for how WebRTC will reshape the enterprise communications landscape, including contact centers, unified communications (UC) systems, and cloud services.
Advanced Cloud Collaboration for Your Business
Consumers and enterprises are leveraging private and public cloud services to meet their communications and collaboration needs. Communications service providers have an opportunity to become the supplier of choice and capture new revenue streams while leveraging their existing assets and providing unique differentiation. In this session, discover how to expand beyond the pipe and leverage a converged unified communications solution to promote your brand and reclaim communications. Also learn how enterprises are raising employee productivity and how operators, such as Orange Business Services, are increasing their addressable market and growing revenue.
Managing M2M and Internet of Things: From Network to Application, from Consumer to Partner
Are you ready to handle the explosion of transactions produced by the new machine-to-machine (M2M) and Internet of Things services? Do you have what it takes to offer, deliver, and monetize these new services? Attend this session to hear how leading M2M and Internet of Things service providers are able to leverage Oracle’s connected world solutions to monetize and support new services and channels, new partnership models, and new customer interactions while expanding their business through fast-paced innovation and disruptive business models and across multiple geographies.
Real-Time Communications on the Web
Telephone networks set a high standard for real-time communications. As the new WebRTC standard makes its way into web browsers, enterprises and service providers are evaluating its potential to deliver real-time voice, video, and data over the internet with public switched telephone network (PSTN)–equivalent reliability, quality, and security. Learn in this session how Oracle customers are deploying WebRTC-based voice, video, and data-sharing services and enabling a communications experience that integrates e-mail, instant messaging, Twitter, and other forms of web-based communications.
Cutting Costs and Innovating Communications in Large Enterprise Deployments
Enterprises and communications service providers alike demand high availability, scalability, and flexibility in communications services. At the center are SIP/VoIP platforms that interface with the public switched telephone network, the internet, and wireless networks. Communications services may require enhanced features such as call transfer, overflow, queuing, voice recognition, or automatic call distribution. This session looks not only at the build-out and deployment of large-scale communications in enterprises but also at the costs savings and benefits of a converged application server.
Navigating the Path to Fully NFV-Enabled Session Border Controllers
With the benefits of network function virtualization (NFV) now well understood, network architects are eager to identify which network elements are best suited for the transition to NFV. Although session border controllers (SBCs) are frequently cited by service providers as well as enterprise network managers, two critical hurdles block the path. First is the implementation of NFV orchestration, leveraging policy and driven by real-time analytics. Second is the availability of technology for enabling large-scale virtualization of compute-intensive SBC functions such as transcoding, encryption, and denial-of-service protection. This session examines the issues and helps lay the groundwork for the planning and ultimate deployment of fully elastic virtualized SBCs.
The Secrets of Delivering Agile, Cost-Effective IMS Services
Maximizing profits from the myriad of services enabled through IP Multimedia Subsystem (IMS) requires increased agility in fixed and mobile service provider networks to shorten time to market; successfully scale the services; and consistently deliver a reliable, high-quality subscriber experience. In this session, Oracle customers describe how an Oracle Communications network session delivery and control infrastructure enables them to successfully deploy and maintain agile IMS networks for delivering RCS, VoLTE, and other high-margin services.
Transforming Customer Experience with Big Data and Predictive Analytics
Delivering a high-quality customer experience is essential for long-term profitability and customer retention in the communications industry. Although service providers own a wealth of customer data within their systems, the sheer volume and complexity of the data structures inhibit their ability to extract the full value of the information. To change this situation, service providers are increasingly turning to a new generation of business intelligence tools. This session begins by discussing the key market challenges for business analytics and continues by exploring Oracle’s approach to meeting these challenges, including the use of predictive analytics, big data, and social network analytics.
Diameter: The Language of the Digital Lifestyle
Digital lifestyle services enable people to digitally choose, monitor, control, and pay for services valuable to their daily lives, such as entertainment, mobile commerce, and healthcare. The Diameter protocol is the network “language” that will enable these new services to succeed, performing essential tasks that guarantee quality of service and enable the new services that subscribers select from their devices. For communications service providers to gain the most from the new era of digital lifestyle services, they will need a robust Diameter network that can meet the demands and forecast the growth of network signaling traffic. Learn more in this session.
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Speakers:
Vijay Jayapalan, CTO-Architect, Channels Architecture, USAA
Todd Goepferd, VOIP System Engineer, Verizon
Martin Cotter, Snr Manager Global Voice & Video Operations, Oracle
Loyd Jone Andreassen, Enterprise Architect, Lyse Energi AS
Bhaskar Gorti-Senior Vice President & General Manager, Oracle
Eric Rapisarda, Sr Director, Product Mgmt & Strategy, Oracle
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If you are an employee or official of a government organization, please click here for important ethics information regarding this event. | |
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