Customers’ attitudes and behaviors are ever-changing in the buying process. Journey mapping is a customer-focused, in-demand methodology that allows you to look through your customers’ eyes and understand their experience with your brand.

To learn about this powerful tool, please join Oracle for a Customer Experience (CX) Journey Mapping Workshop. This workshop will be packed with leadership best practices that impact CX initiatives, real-world examples, and exercises to help you become skilled at viewing your company and products as a customer does. You will walk away with ideas to implement new processes and solutions for your organization.