Look Through Your Customers’ Eyes To Learn How They See Your Customer Service.
Join Oracle, Forbes and fellow Customer Service Leaders for a half-day learning session that includes both a Customer Experience Journey Mapping Workshop and an insider preview of Forbes’ Insights Service Leaders Survey. Learn what 300+ Service VP’s say about Modernizing Customer Service.
Participate in a hands-on, Customer Experience Journey Mapping Workshop where you will:
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Hear live from Forbes analysts as they reveal final results from the Forbes Insights Executive Survey
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Discover where your company sits on the Customer Service Maturity Curve and what you can do to stay ahead
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Receive a free report of Forbes survey results when published (for attendees at the workshop events only)
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Uncover your top customer service issues and challenges
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Identify CX opportunities and solutions to transform your business
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Deliver experiences that create real value for your customer
Reserve Your Spot Today. Click on the Register for Event button or call 1.800.820.5592 ext 12852